Printer Guide for imageCLASS 2300N

Problems and Solutions Without Messages
4-4
Tr oubleshooting
4
Problems and Solutions Without Messages
Use the following procedures to solve problems that do not cause the printer to
display a message.
IMPORTANT
• Refer to "Responding to Error Messages," on p. 4-8 when messages are displayed.
• If symptoms not specified in this section occur, a problem persists even after following
these procedures, or the cause cannot be figured out at all, contact your service
representative.
Printer Trouble
Indicators off and display blank.
Cause 1 Power switch is not turned ON.
Remedy Check the power switch to ensure this machine is turned ON.
Cause 2 Power cord is not connected.
Remedy Check the power cord and be sure it is connected at both ends.
Cause 3 No power at the AC outlet.
Remedy Check the AC outlet. Consult an electrician or the local power company. If you
are using a power strip, ensure the power lead is connected at the source and
turned ON.
Printing does not start.
Cause 1 The printer is offline.
Remedy Press [OK] to bring the printer online. (See "About Online and Offline," on p. 2-
4.)
Cause 2 Output tray is full of paper during the print job.
Remedy Remove the paper in the tray.