User`s guide

Self-diagnostic Display
9-8
Troubleshooting
9
Check the user name and password or check settings.
Cause 1 The user name, password, or server name for access to Authorized Send is
incorrect.
Remedy Make sure that the specified user name, password, and server name are
correct.
Cause 2 The user attribute name, administrator’s ID, or password for access to
Authorized Send is incorrect.
Remedy Check that <Attribute of User Name>, <User Name>, and <Password> on the
LDAP Authentication Server Settings page are set correctly. (See Chapter 4,
“Customizing Settings,” in the Remote UI Guide.)
No response.
Cause 1 The server was not running when you tried to send.
Remedy Check the destination.
Cause 2 The network connection was lost when you tried to send. (Either you could not
connect to the destination or the connection was lost before the job could
complete.)
Remedy Check the status of the network.
Cause 3 A TCP/IP error occurred when you tried to send an e-mail or I-fax.
Remedy Check that the network cables and connectors are properly connected.
No response from the server. Check the settings.
Cause The specified server settings are incorrect, or the server is not turned ON.
Alternatively, the machine’s TCP/IP resources may be low.
Remedy Wait for a while, and try browsing again. If you still fail, try selecting another
server.
Out of resources. Wait for a moment, then perform operation again.
Cause You cannot browse the network due to a lack of TCP/IP resources. This may be
because documents have just been continuously sent or are being continuously
sent through FTP or Windows (SMB).
Remedy Wait for a while, and try browsing again.