Service manual

COPYRIGHT © 1999 CANON INC. CANON GP160 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 13 TROUBLESHOOTING
13-167
Cause
• No relay function in the other party
’ s
machine.
Countermeasure
• Transmit direct by sequential broadcast
transmission since relay transmission is not
possible.
#0035 [TX] Relay originating transmission not possible
Cause
• The specified relay box does not exist in the
other party
’ s machine.
• The relay originating user
’ s telephone num-
ber is not entered in the relaying machine
’ s
one-touch dial or speed dial.
• The relaying machine
’ s memory is full.
Countermeasure
• Confirm the other party
’ s machine ’ s relay
box and send a relay originating transmis-
sion.
• Have the relay originating user
’ s telephone
number entered in the relaying machine
’ s
one-touch dial or coded dial.
• Contact the relay station and have them
clear unnecessary image data.
#0036 [TX] Relay directive transmission not possible
Cause
• Excessive document information at time of
reception.
Countermeasure
• Have the other party clear unnecessary
image data, and resend.
#0037 [RX] Image memory exceeded at time of reception
Cause
• The user
’ s telephone number on the receiv-
ing side is not registered.
Countermeasure
• Contact the other party and have them reg-
ister the user
’ s telephone number.
• Set so that the user data
’ s destination is not
checked.
#0059 [TX] The number dialed and the number connected to (CSI) do not match
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