Service manual

COPYRIGHT © 1999 CANON INC. CANON GP160 REV.0 FEB. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 13 TROUBLESHOOTING
13-166
Cause
• Password does not match.
Countermeasure
• Contact the other party and synchronize the
passwords.
#0021 [RX] DCN received at time of reception
Cause
• At the time of autodialing, confidential and
relay directives are set.
Countermeasure
• Set autodial correctly.
#0025 [TX/RX] Autodial is set incorrectly
Cause
• The other party
’ s machine does not have a
confidential mailbox function.
Countermeasure
• Perform regular transmission since confi-
dential transmission is not possible.
#0033 [TX] Confidential transmission not possible
Cause
• The other party
’ s machine ’ s telephone
number is not registered in autodial at the
time of broadcast transmission or multi-
polling reception.
Countermeasure
• Enter the other party
’ s telephone number in
autodial.
#0022 [TX] Can not call
Cause
• The designated confidential mail box does
not exist in the other party’s machine.
• The other party’s machine’s memory is full.
Countermeasure
• Confirm the other party’s machine’s confi-
dential box number and send a confidential
transmission.
• Check the amount of free memory in the
other party’s machine and have them output
any memory reception documents.
#0034 [TX] Cannot transmit to other party
’ s machine ’ s confidential box
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