User`s guide

Appendices
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FilmGet FS User’s Guide
List of Symptoms
Look on the referenced page for the relevant symptom.
Q1 FilmGet FS cannot be installed correctly............................................................100
Q2 Don’t know how to start FilmGet FS from within an application program. .....100
Q3 Cannot start FilmGet FS from within an application program..........................100
Q4 Several options are grayed out and unavailable................................................101
Q5 FilmGet FS preview area is displayed at a small size on the monitor..............101
Q6 “Insufficient hard disk space” message is displayed when a thumbnail scan or
preview scan is initiated.......................................................................................101
Q7 Image is upside down or reversed......................................................................101
Q8 Coloring of preview image is peculiar.................................................................102
Q9 Previewed image is not displayed in preview area............................................102
Q10 Scanning takes a long time. ................................................................................102
Q11 Only one image is scanned in a batch scan.......................................................102
Q12 A portion of the scanned image is missing, or a black or white border appears
around it.................................................................................................................102
Q13 Unevenness or lines appear repeatedly in the same position. ........................102
Q14 Image is blurry.......................................................................................................103
Q15 Scanning quality is poor. .....................................................................................103
Q16 Image is white (black) overall when scanning with the color mode set to [Black
and White]..............................................................................................................103
Q17 Scan results are peculiar with the color mode set to [42-Bit Color] or [14-Bit
Grayscale]..............................................................................................................103
Q18 Scan area selection cannot be freely set in the preview area. .........................103
Q19 You forgot to eject the film holder from the scanner. ........................................103
Q20 Coloring is different between the preview image and printed image. .............103
Q21 Cannot clean up dust/scratches..........................................................................104