EOS D30 Software Starter Guide

Troubleshooting the Computer Connection

Double-Check:

1. Is the cable between the camera and computer correctly attached?

Windows Platform (➜ p. 10)

Macintosh Platform (➜ p. 66)

2. Is the camera’s main switch set to [On]?

3. Is the battery charge sufficient?

We suggest that you use the AC adapter to power a camera connected to a computer.

If the above conditions are met, check the following items.

• Have you tried switching the cable to a different port?

If there is more than one port, try switching the cable to another port.

• Are the communication settings appropriate?

If the settings for the port to which the camera is connected are incorrect, the

Communication Settings dialog will display.

Windows Platform

Macintosh Platform

If these remedies do not work, please contact the nearest Canon Customer Support

Help Desk.

Select [USB].

Select the name of your

camera model.

Select the name of your

camera model.

Select [USB Port].