EOS D30 Software Starter Guide

Windows

Troubleshooting the USB Driver Installation

Check This First

1. Is the camera connected to the computer correctly? (➜ p. 10)

2. Is the camera’s main switch set to [On]?

3. Is the battery charge sufficient?

We suggest that you use the AC adapter to power a camera connected to a

computer.

You will not be able to check the USB driver status if there is a problem with any of the

items above.

If the “Add New Hardware Wizard” (in Windows 2000 it is the “Found New Hard-

ware Wizard”) appears while performing any of the steps above, reinstall the USB

driver using the procedures in the Installing the USB Driver section. (➜ p. 11, 14)

If the three potential problems above are OK, first uninstall the USB driver with the

procedures below before reinstalling it according to the instructions in the Installing the

USB Driver section. (➜ p. 11, 14)

Uninstalling the USB Driver from Windows 98

Check the USB Driver Status

• Does your camera model name appear in the Windows “Scanners and Cameras

Properties” dialog?

Display the “Scanners and Cameras Properties” dialog with the following steps.

1. Click the [Start] menu and select [Settings] and [Control Panel].

2. Double-click the [Scanners and Cameras] icon.

Check to see if your camera model appears here.

The names of scanners and other devices for

which drivers have already been installed will

show in this window.