Software Instructions EOS DIGITAL SOLUTION DISK Ver.3 for Windows

9-9

Troubleshooting and Uninstallation

Uninstallation Procedure

● If [EOS-1D] or [Canon Digital Camera] is displayed when you click the plus symbol

[+] to the left of [Imaging Device] or [Other devices], select [EOS-1D] or [Canon

Digital Camera] and click the [Remove] button.

● When the confirmation message appears, click the [OK] button.

● Click the [OK] button to close the [System Properties] dialog box.

● If [EOS-1D] or [Canon Digital Camera] is displayed in both [Imaging Device] and

[Other devices], or is displayed more than once in [Other devices], delete all the

occurrences.

● When [EOS-1D] or [Canon Digital Camera] is not displayed in [Imaging Device] or

[Other devices], close the dialog box and proceed as follows.

For Windows 2000 and Windows XP users:

● If [EOS-1D] or [Canon Digital Camera] is displayed when you click the plus [+]

symbol to the left of [Imaging devices] or [Other devices], select and right-click

[EOS-1D] or [Canon Digital Camera] and select [Uninstall] from the menu that

appears.

● When the confirmation message appears, click the [OK] button.

● Close [Device Manager], and click the [OK] button to close the [System Properties]

dialog box.

● If [EOS-1D] or [Canon Digital Camera] is displayed in both [Imaging devices] and

[Other devices], or is displayed more than once in [Other devices], delete all the

occurrences.

● When [EOS-1D] or [Canon Digital Camera] is not displayed in [Imaging devices] or

[Other devices], close the dialog box and proceed as follows.

Delete the driver settings files.

● The method for deleting the settings files differs depending on your operating

system software. Refer to the information on the following pages to delete the

settings files.

• Windows 98 SE, Windows Me (➞9-10)

• Windows 2000 (➞9-12)

• Windows XP (➞9-14)