User manual

W-80
Troubleshooting
● Is the driver installed correctly?
Connect the camera to your computer with the interface cable and set the camera’s main
switch to <ON> (➞W-10) and open [Device Manager] (➞below). Click the plus symbol [+]
to the left of [Other devices] or [Unknown devices] and check whether [EOS 10D] or [Canon
Digital Camera] is displayed.
➞ If [EOS 10D] or [Canon Digital Camera] is displayed in [Other devices] or [Unknown
devices], the driver was not installed correctly. Use the following procedure to re-install
the driver.
1 Delete [EOS 10D] or [Canon Digital Camera] displayed in [Other devices] or
[Unknown devices].
2 Disconnect the interface cable and uninstall the driver. (➞W-82)
3 Re-install the driver. (➞W-4)
To Display the Device Manager
● Windows XP
➞ Click the [Start] button and select [Control Panel] s [Performance and Maintenance] s
[System]. Then select the [Hardware] tab and click the [Device Manager] button.
● Windows 2000
➞ Click the [Start] button and select [Settings] s [Control Panel]. Then double-click the
[System] icon to open and select the [Hardware] tab and click the [Device Manager]
button.
● Windows Me and Windows 98 SE
➞ Click the [Start] button and select [Settings] s [Control Panel]. Then double-click the
[System] icon to open and select the [Device Manager] tab.