Specifications
2 Table of Contents
The EyePACS Handbook: Tools for Program Success
Tips, Tricks and Advanced Training Topics ............................................................................... 55
Patient Spotlights ..................................................................................................................... 56
Responsibilities of Site Administrators ..................................................................................... 57
Overview of Site Administration Objectives ............................................................................ 57
Log In .................................................................................................................................... 57
Adding New Users ................................................................................................................. 58
Editing Profile Information ..................................................................................................... 61
Adding Sub‐Sites ................................................................................................................... 64
DRS Troubleshooting ............................................................................................................... 66
CR‐DGi .................................................................................................................................. 66
Canon Rebel .......................................................................................................................... 67
Importance of Good Data ......................................................................................................... 68
Telemedicine Consent Form ..................................................................................................... 70
III FOR PROVIDERS ..................................................................................................... 72
Importance of Physician Engagement ...................................................................................... 72
Success with Screening ............................................................................................................. 72
Patient Spotlights ..................................................................................................................... 73
Standing Orders ....................................................................................................................... 74
Communicating Screening Results to Patients & Treatment Options ....................................... 75
Referrals and Follow-Up Care ................................................................................................... 78
Continuing Medical Education Opportunities ........................................................................... 80
Tools to Remind Providers to Suggest Screenings .................................................................... 81
Diabetes Visit Checklist (Example) .......................................................................................... 82
Disease Registry .................................................................................................................... 83
IV PATIENT OUTREACH ............................................................................................... 93
Top Three Patient Outreach Opportunities .............................................................................. 93
Patient Communications Materials ........................................................................................... 94
Friends & Family Outreach ....................................................................................................... 98
Friends & Family Email .......................................................................................................... 98
Text Message Campaign ........................................................................................................ 98
V TRAINING & RECOGNITION PROGRAMS ............................................................... 100
Training Day: What to Expect ................................................................................................. 100
The Learning Community & Ongoing Support ........................................................................ 102
Recognition for Clinic Staff ..................................................................................................... 103
Monthly Clinic Progress Reports ............................................................................................. 104
VI STREAMLINING ADMINISTRATION ....................................................................... 105
Billing ..................................................................................................................................... 105
Reimbursement ...................................................................................................................... 106
VII COMMUNITY OUTREACH .................................................................................... 109
Screening Events .................................................................................................................... 109
Engaging with Partners for Fundraising .................................................................................. 110
Raising Awareness through the Media .................................................................................... 111
Clinic Press Release ............................................................................................................. 111
Copy for Clinic Websites ....................................................................................................... 113










