Specifications

15 I About the Program
The EyePACS Handbook: Tools for Program Success
Alert and reminder systems can help to make the new workflow consistent:
• Patient Check‐In, Records and Charts: Every patient with diabetes should be
receiving an annual retinal exam, so the date of their last screening should be
noted on their charts. Some clinics provide the check-in staff with pre-printed
Post-It reminder notes saying “Reminder for Diabetic Retinopathy Screening” so
that the physician or provider who sees the patient remembers to make that
referral.
• In‐Office Reminders: Posters and handouts that educate existing patients
about diabetic retinopathy screening will encourage them to talk with their
provider about whether they should be screened.
• Checklist for Diabetes Management: A checklist for diabetes management
that includes DR screening can be useful here so that the screening is not
forgotten. (See “Diabetes Visit Checklist” on page 80 in the “For Providers”
section of this handbook.)
• Automated Reminders: Flags or “tickler” alerts can be added to EMR electronic
systems like disease registries, electronic medical records, and appointment
scheduling systems that remind the clinic staff to call, email, or send a postcard
to diabetic patients when they are due for diabetic retinopathy screening.