Specifications

7
How do we prevent checks from being scanned and deposited twice?
The software is designed to compare each check to the previous checks you have deposited. If a
possible duplicate item is found, you will be alerted and corrective action will need to be taken.
How do we know if the image quality is acceptable?
The software uses a process called Image Quality Analysis (IQA) to determine if all required
information from the check is readable. If the check image fails IQA, you’ll be alerted. For more
information about check image quality, see “Scanning Checks” on Page 21.
When can electronic deposits be issued to Capitol Bank?
You can submit electronic deposits to Capitol Bank 24 hours a day, 7 days a week, including
weekends and holidays with the exception of Capitol Bank’s routine maintenance downtime.
Capitol Bank’s business day for processing electronic deposits may also be extended. Contact
Capitol Bank for details.
What should we do with the original paper checks after deposits are made?
Original checks should be stored for a minimum amount of time prior to being destroyed, as
determined by Capitol Bank. Your company will need to set policies for the proper storage and
methods for securely destroying the original paper checks. Included in this booklet are guidelines
to assist you in the development of these policies.
Who should use the system?
Individuals already in charge of manually preparing and delivering deposits are typically the same
people who will use eCourier.
Questions?
Contact Capitol Bank for further details.