Specifications
6
eCourier FAQs
What types of checks can be processed through eCourier?
All personal and business U.S. checks can be processed through eCourier. Checks from Canada
and other foreign countries, food stamps, savings bonds and poor image quality checks must be
deposited traditionally.
How secure is eCourier?
eCourier features multiple layers of security including password protection, Internet firewalls, and
128-bit encryption, the highest level of security available.
What do we need to use eCourier?
• PC with a current version of Windows XP® (SP 3), Windows Vista® (32-bit-Business),
Windows 7 (32 bit-All Editions, 64 Bit-Professional), or Windows 8
• Approved desktop check scanner connected to the PC
• High-speed Internet connection
• Account with Capitol Bank
• Internet Explorer 7.0 or newer
For more detailed system requirements see pages 20-22.
Are there any deposit limitations using eCourier?
There may be limits on the number of deposits per day, and/or the total dollar amount of deposits.
Can the deposit history be viewed within eCourier?
The deposit history can be viewed within eCourier as far back as
Capitol Bank
has determined to
retain the images. History prior to that must be accessed through Online Banking.
What type of Internet connectivity is needed?
A Broadband or DSL-type connection is recommended.
When will deposits be posted to our account?
Deposits submitted through eCourier will be posted on the current or next business day
depending on when they are received. In some cases, the window for processing electronic
deposits may be extended beyond the hours for traditional paper deposits.