Specifications

16
Use of Customer Information
Since you may have access to personal information regarding your customers, you are required to:
• Maintain the confidentiality, integrity and security of their information.
• Use customer information only for the purposes as described in the eCourier Agreement.
• Disclose such information only to authorized personnel.
• Maintain physical, technical, procedural and administrative procedures reasonably designed to ensure the
security, integrity and confidentiality of customers’ information.
Breach of Information
Capitol Bank may suspend your eCourier services if we have reason to believe there has been:
• A breach in the security of the program.
• Fraud involving a customer’s account or their check.
• Uncertainty regarding the authorization or accuracy of electronic items.
Proper Disposal of Checks
After the storage period has expired, all paper checks must be destroyed using a secure, approved
method:
• Set a timetable for periodic destruction of stored paper checks.
• Use a paper shredder or other approved methods for the secure destruction of paper checks.