Technical data

4
4-1 Communicating with users
This chapter provides some general information about managing printing with
the ColorPASS and the copier, and gives you some hints on using the Command
WorkStation windows to monitor and manage print jobs. It suggests ways to guide
users so that their jobs are more likely to print correctly the first time. The chapter also
follows the course of a print job and shows possible ways to expedite jobs and take
advantage of the special capabilities provided by the Command WorkStation.
Communicating with users
The Command WorkStation interface facilitates communication between users and
operators. All the same, users who originate print jobs may need to become better
informed about the ColorPASS and the copier so they can choose the appropriate
options for their jobs.
What the user needs to know
You or the network administrator should consider supplying some of the following
information to your users:
• The name of the copier on the network and the names of servers sharing the copier
• User’s access status
If jobs do not require operator intervention because they go to the Hold queue,
which connections are published—Direct connection and/or Print queue?
• How long you will hold jobs on the server before you delete them
• List of default printer settings and other settings (from the Configuration page)
• List of installed fonts
If users’ applications do not download fonts automatically, can users download fonts
to the ColorPASS? Should they embed them in documents or should they supply
them to you so you can download them?
Chapter 4:
Managing
Print Jobs