Technical data

C
C-7 Troubleshooting
Maintaining optimal system performance
The ColorPASS does not require maintenance. Beyond the routine requirements of
servicing and maintaining the print engine and replenishing consumables there are a
few things you can do to improve the overall performance of your system:
• Reduce unnecessary two-way communication.
If users notice that the server is frequently too busy to receive jobs, it may be because
several users are running utilities that are updated often. Large numbers of remote
users running Fiery Downloader or Fiery WebTools may have a significant effect on
ColorPASS performance.
• Schedule the printing workload by checking job ticket information before printing.
Print jobs with the same output and paper specifications together to minimize paper
changes. Also, print routine jobs while you prepare to print jobs with special
instructions or special media.
• Reduce unnecessary server connections at the Command WorkStation. If you use a
second or third ColorPASS server on an occasional basis, performance will be
improved if you log off when you are not using it.
• Avoid printing with the server Disk full warning.
If you see this warning, delete jobs from the Queues or Archive windows that have
been held for a long time and are not likely to be needed. Avoid this condition by
deleting old jobs on a regular basis. The date associated with a job is the original date
it was sent. As a last resort, you can use the Clear Server or the Clear command.
Too much paper for
stapling
The job which you requested stapled is too large. The job will not
be stapled.
Unknown error
An error occurred with the print engine.
Warming Up . . .
This is a normal status message. The print engine is powering up.
It will be ready for printing in a few minutes.
ColorPASS message: Corrective action/additional information: