Printing Guide

C
C-5 Troubleshooting
Problems with Fiery Downloader
Color output is incorrect.
• Check with the administrator about the current calibration information.
The copier may need to be recalibrated because it has been too long since it was
calibrated or because it is using a different target.
Color file prints in black and
white.
• In the Color Matching dialog box, make sure that Color/Grayscale or ColorSync Color
Matching or PostScript Color Matching is selected (not Black and White).
• Make sure that the Print Mode print option is set to CMYK or Standard Color/Expert
Color (Windows 95/98/Me) and not Grayscale.
Desktop Color Separations
(DCS) format images print
incorrectly.
• Make sure that you selected the correct options to send separations in the application’s
Print dialog box.
• Make sure that you have the file for every layer of separation that you are printing.
• Set the Combine Separations option to On.
With Combine Separations On, all four colors will be printed on a single page; with
Combine Separations Off, four black-and-white pages will print to simulate four
single-color plates.
QuickDraw fill patterns print
as solids.
• Use the Adobe PostScript Printer driver (or the Apple LaserWriter 8.3 or later printer
driver).
If this happens: Try this:
General problems
• Make sure that you are using the latest version.
If you are updating your ColorPASS software, delete the previous version of Fiery
Downloader from your Windows or Mac OS computer and install the latest version to
insure full compatibility.
• Make sure the connection is configured correctly.
For instructions, see Getting Started.
If this happens: Try this: