imageCLASS MF8180c Software Guide

Scanning Problems
5-8
Troubleshooting
5
2. Click [Printers and Other Hardware] in the [Control Panel] folder
[Scanners and Cameras]. (Windows 98/Me/2000: Double-click [Scanners
and Cameras].)
3. If [WIA Canon MF8100] (Windows 98/Me/2000: [Canon MF8100]) is present
in the [Scanners and Cameras] folder or dialog box, the machine is
recognized. If not, remove the software (see "Uninstalling and Reinstalling
the Software," on p. 1-23), then reinstall it (see "Installing Software on Your
Computer," on p. 1-4).
Computer has hung up or frozen.
Q Is enough memory loaded in your computer?
A Quit other opened applications and try again.
Q Is enough space available in the hard disk?
A Check that hard disk has enough available space, in particular when scanning
large documents at a high resolution. For example, an LTR-size document
scanned at 600 dpi, full color requires a minimum of 300 MB of disk space.
* If you do not have enough available space, scan the document at a lower
resolution.
Q Does an error occur when scanning an image in Photoshop?
A Change the allocated memory. On the [Edit] menu, select [References] click
[Memory & Image Cache]. Change the [Physical Memory Usage] in a range of
approximately 10% to 20%.
Q Is the driver installed properly?
A Remove the software (see "Uninstalling and Reinstalling the Software," on p.
1-23), then reinstall it. (See "Installing Software on Your Computer," on p. 1-4.)
You installed the applications on the MF8100 Series Setup CD-ROM but they were not
registered in the MF Toolbox.
Q Have you installed the applications with the MF Toolbox open?
A If you install the applications with the MF Toolbox open, the applications will not
be registered in the MF Toolbox. Click [Reset] to register them. (See "Scanning
with the MF Toolbox," on p. 3-7.)