Technical information
COPYRIGHT
©
2001 CANON INC.
2000 2000 2000 2000
CANON CLC5000 REV.0 JAN. 2001
CHAPTER 5 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS
5-158
4.1.54 Retention fails.
C transfer blade
1) Is the C transfer blade locked in position properly?
NO: Check the locking mechanism for the transfer blade.
High-voltage cable
2) Is the connection of the high-voltage cable for C transfer charging
proper?
NO: Re-connect it.
Transfer belt
3) Is there a scratch or a dent in the transfer belt?
YES: Replace the belt.
Paper
4) Is paper curled or wavy?
YES: Replace the paper. Advise the user on the correct method of storing
paper.
5) Try fresh paper. Is the problem corrected?
YES: End.
6) Try Canon-recommended paper. Is the problem corrected?
YES: Advise the user to use recommended paper.
7) Is the problem noted on paper other than plain paper?
YES: Advise the user to use recommended paper.