User`s guide

Data Sending/File Sharing Problems and Remedies

8-11

Troubleshooting

• With <Root> appearing on the screen, go to the [View] menu ➞ select [Go Up a Level] to

open the [Set Context] dialog box. The tree name will be displayed in [Tree]. (This tree

name will be the value entered to the right side of the expression ".TREE=" when you set

up [Host Name] of the recipient.)

NOTE

If data cannot be sent or file sharing will not work after you do the above, consult your network manager.

Cause 3 There is a print job in the printing queue, and the machine is still receiving this job.

Remedy Send the data after the print job has been completely received. The machine cannot send

data while it is receiving a print job.

Unable to Send Data/Share Files (Windows and Samba File Sharing)

Cause File sharing settings for the shared folder are incorrect.

Remedy Check the following settings:

• On the computer you are using, go into Windows Explorer ➞ double-click [Entire Network]

➞ check that the computer you want to share is listed there. You can also check for the

computer as follows: On the [Start] menu, point to [Find] ➞ click [Computer] ➞ enter the

name of the computer you want to share ➞ check that the computer is on the network.

• If the computer you want to share is listed, double-click its icon to see whether the shared

name of the folder you want to share is listed.

• If the shared name does not appear, see "Setting Up a Computer as a File Server," on p.

3-53, and then check the shared folder settings.