User`s guide

Printing Problems and Remedies
8-8
8
Troubleshooting
Unable to Print from an AppleTalk Network
Cause 1 The machine and cable are not properly connected.
Remedy Turn OFF the machine's power switches, check that the machine is connected to the network
using the proper cable, and then turn them to ON again. (See "Connecting the Machine to a
Computer or Network," on p. 2-3.)
Cause 2 The AppleTalk network is not properly set up.
Remedy Confirm the AppleTalk settings. (See "Settings from the Control Panel," on p. 6-5.)
In particular, check the following:
Set the [Phase] to a valid phase type.
Set the [Zone] to the zone to which the printer belongs.
NOTE
Your computer may not be able to recognize the machine even though the IP address settings are
appropriate. This problem may be resolved by delaying the startup of network communications for the
machine. (See "Startup Time Settings," on p. 3-30.)
Cause 3 The computer that is printing is not properly set up.
Remedy Check the following:
• In the Chooser, confirm that the proper printer driver is installed.
• In the Chooser, confirm that the proper printer has been selected as the destination.
• In the Chooser, confirm that [AppleTalk] is active.
• In [Network Control Panel] or [AppleTalk Control Panel], confirm that the AppleTalk
connection method is EtherTalk or Ethernet.