User`s guide

List of Error Messages

8-73

Troubleshooting

List of Error Codes without Messages

If a job or operation does not complete successfully, check the error code, and perform the

necessary operations according to the error code displayed. You can check the error code on

the Details screen under [Log] from the System Monitor screen. (See "Job Details," on p. 5-10.)

If a send, receive, or fax job does not complete successfully, the error code is printed in the

Results column on the Activity Report and Send Report. (See Chapter 12, "Printing

Communication Reports," in the Sending and Facsimile Guide.)

Perform the necessary procedures according to the error code.

NOTE

If a send job is cancelled, <STOP> is printed in the Results column on the Send report.

# 001

Cause Paper or originals are jammed.

Remedy Remove any jammed paper or originals. (See "Clearing Paper Jams," on p. 8-3, or "Feeder

(DADF-K1) (Optional)," on p. 8-41.)

# 009

Cause 1 There is no paper.

Remedy Load paper. (See "Paper Drawers," on p. 7-2.)

Cause 2 The paper drawer is not inserted correctly into the machine.

Remedy Insert the paper drawer properly. (See "Paper Drawers," on p. 7-2.)

# 037

Cause Documents could not be received because there was insufficient memory available.

Remedy Erase unwanted documents and documents with errors from memory in order to increase the

amount of available memory.

# 701

Cause The specified Department ID does not exist, or the password has changed.

Remedy Enter the correct Department ID or password using - (numeric keys) on the control

panel, and try again.