CS9900F SERVICE MANUAL Canon
SERVICE MANUAL REVISION 0 CanoScan 9900F JPN USA EUR UK AUS CAN/CLA FEB. 2003 8132A001AA 8132A002AA 8132A003AA 8132A004AA 8132A005AA 8132A006AA UYW000001- JY8-1322-00Z COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
COPYRIGHT © 2003 CANON INC. Printed in Japan Imprimè au Japon Use of this manual should be strictly supervised to avoid disclosure of confidential information. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CONTENTS CHAPTER 1 : GENERAL DESCRIPTIONS SPECIFICATIONS ....................... 1-1 B. Unlocking the Lock Switch .. 1-6 II. PARTS CONFIGURATION ........... 1-2 C. Connecting the Cables ......... 1-6 A. Front View .......................... 1-2 D. Scanning ............................. 1-8 B. Back View ........................... 1-4 IV. CUSTOMER’S DAILY MAINTENANCE III. SETTING UP THE SCANNER ...... 1-5 ......................................... 1-12 I. A. Precautions .........................
CHAPTER 4 : MAINTENANCE AND SERVICING I. PERIODICAL REPLACEMENT III. PERIODICAL SERVICING ........... 4-1 PARTS ....................................... 4-1 IV. SPECIAL TOOLS ........................ 4-1 II. CONSUMABLE PARTS V. SOLVENTS AND LUBRICANTS .... 4-1 DURABILITY .............................. 4-1 CHAPTER 5 : TROUBLESHOOTING I. INTRODUCTION ........................ 5-1 C. Scanning Unit Movement Failure A. Initial Check ....................... 5-1 .........................................
CHAPTER 1 GENERAL DESCRIPTIONS I. SPECIFICATIONS ....................... 1-1 B. Unlocking the Lock Switch .. 1-4 II. PARTS CONFIGURATION ........... 1-2 C. Connecting Cables ............... 1-5 A. Front View .......................... 1-2 D. Scanning ............................. 1-6 B. Back View ........................... 1-3 IV. CUSTOMER’S DAILY MAINTENANCE III. SETTING UP THE SCANNER ...... 1-4 ........................................... 1-9 A. Precautions .........................
CHAPTER 1 I. SPECIFICATIONS Scanner Main Unit Type : Flatbed image scanner Scanning Part Image sensor Light source Document type Document alignment position Max.
CHAPTER 1 II. PARTS CONFIGURATION A. Front View 1 2 3 4 10 5 9 6 7 8 q w e r t y u i o !0 Document Cover Protective Sheet Film Adapter Unit Document Glass COPY Button SCAN Button FILE Button E-MAIL Button Alignment Mark Lock Switch Figure 1-1 1-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 1 B. Back View 1 2 3 4 5 q w e r t Power Connector FAU Cable FAU Connector IEEE-1394 Connector USB Connector Figure 1-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 1 III. SETTING UP THE SCANNER A. Precautions * * * * * Keep the scanner out of direct sunlight. Direct exposure to the sunlight or excessive heat may cause damage to the scanner. Do not install the scanner in a humid or dusty environment. Use supplied AC adapter only. Place the scanner on an even and flat surface. Tilted or uneven surface may cause a mechanical problem. Keep the outer carton and packing material for future shipment. B.
CHAPTER 1 C. Connecting Cables CanoScan 9900F needs to be connected to the USB port on the host computer. For details, refer to the “Quick Start Guide” that comes with the product. As for connecting the host computer’s cables to the scanner, refer to the host computer' manual. Note: Install the device driver before connecting the cables. 1. Connecting FAU Cable, USB Cable, IEEE 1394 Cable and AC Adapter Cable 1) Connect the FAU cable to the FAU connector.
CHAPTER 1 D. Scanning 1. Scanning Original 1) Place an original face-down on the document glass by aligning its top edge with the alignment mark. 1 q Alignment Mark Figure 1-5 2) Close the document cover without moving the original. 3) Send the scan command from the host computer. 1-6 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 1 2. Scanning Film 1) Slide the protective sheet up and remove it from the document cover. Figure 1-6 2) Insert the film into the film guide. * Film strips Open the film holder on the film guide for film strips, insert the strip(s) face-down into the guide and close the film holder. * Slides Place a slide face down in the film guide for slides. * Open the film holder on the film guide for Brownie and 4X 5 inch, insert the strip(s) facedown into the guide and close the film holder.
CHAPTER 1 3) Place the loaded film guide by aligning its leading tab with FILM mark on the document glass and close the document cover. 1 q FILM Mark Figure 1-8 4) Send the scan command from the host computer. 1-8 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 1 IV. CUSTOMER’S DAILY MAINTENANCE Dirt on the document glass may result in an unclear image or lines on an image. Clean the document glass according to the following steps. 1) Disconnect all the cables from the scanner. 2) Dampen a soft and clean cloth and wring it thoroughly. Wipe a dirt off the document glass with the cloth. 3) Completely wipe water off the document glass with a dry cloth. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 2 OPERATION AND TIMING I. BASIC OPERATION .................... 2-1 III. IMAGE PROCESSING ............... 2-12 A. Functions ............................ 2-1 A. Outline .............................. 2-12 B. Electrical System ................ 2-2 B. Image Processing ............... 2-12 C. Main PCB Input and Output . 2-4 IV. CONTROL SYSTEM .................. 2-17 D. Document Scanning Sequence A. Control System Diagram .... 2-17 ........................................... 2-5 II.
CHAPTER 2 I. BASIC OPERATION A. Functions The scanner is composed of three systems including optical system, image processing system, and control system. FAU FAU Lamp IR LED BGR Lamp Scanning Unit Lens B G R CCD Host Optical System Drive Motor FARE Unit Computer Control System Image Processing System Figure 2-1 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 2 B. Electrical System 1. Outline Figure 2-2 is an electric system circuit diagram. The scanner is not equipped with CPU. The device driver with a control program installed in the host computer functions as CPU. The host computer sends a command to the ASIC via the USB controller or IEEE 1394 controller. The ASIC controls the whole electrical circuits and image processing of the scanner. The image signals read by the CCD are converted into digital data by analog IC.
CHAPTER 2 2. Functions of Main PCB 1) Analog IC Converts the image signals (analog signals) read by CCD into digital data. - CDS (Correlated Double Sampling) - AGC (Auto Gain Control) - 8-bit A/D converter 2) ASIC Performs the following transactions: - DRAM control - CCD timing clock creation - Line buffer control - CCD output line difference adjustment - Image processing - Shading correction - Motor driver control 3) DRAM Stores the shading compensation data when performing shading compensation.
CHAPTER 2 C.
CHAPTER 2 D. Document Scanning Sequence 1.
CHAPTER 2 II. OPTICAL SYSTEM A. Outline The optical system consists of the scanning lamp, lens and mirrors. When scanning a reflective materials such as papers , the original is exposed to the light of the scanning lamp in the scanning unit. The reflected light of the original forms an image on the photosensitive device, CCD (charge-coupled device) via lens and mirrors. When scanning transparent material such as films, Light of the FAU lamp in the Film Adapter Unit transmits the film.
CHAPTER 2 B. Lamp Lighting Circuit 1. Scanning Lamp Lighting Circuit When the scanner is turned on, or the host computer sends a scan command, ASIC turns on the scanning lamp lighting signal (LAMP) to light the scanning lamp. The reflected light of the original is focused on CCD (charge-coupled device) via the five mirrors, lens and FARE unit. The scanner is equipped with a lamp OFF function for energy saving.
CHAPTER 2 2. FAU Lamp Lighting Circuit Figure 2-7 is a FAU Lamp Lighting Circuit diagram. When the host computer sends a film scanning command, ASIC turns off the scanning lamp lighting signal (LAMP) and simultaneously turns on FAU lamp lighting signal (XPA) to light the FAU lamp. Light of the FAU lamp is converted into a flat light source by a light guide plate. The light is diffused by the1st diffusive film, the luminous intensity enhancement film and the 2nd diffusive film.
CHAPTER 2 C. FARE (Film Automatic Retouching and Enhancement) 1. Outline When scanning a film, it is difficult to obtain a clean image because of dirt and scrach on the film. CanoScan 9900F is equipped with the IR LED in addition to the FAU lamp (cold cathode fluorescent lamp) to remove scratches and dirt on a film by scanning a film by two light sources. This function is called FARE (Film Automatic Retouching and Enhancement). The IR LED scans only scratches and dirt on a film as image data.
CHAPTER 2 2. Operating FARE Function Two light sources mounted in CanoScan 9900F have different frequencies ( the FAU lamp (cold cathode fluorescent lamp): 380- 700nm, and IR LED : 880nm). If there light sources are used under the same optical system, the image will be out of focus(Figure 2-9-2). CanoScan 9900F is equipped with FARE unit.
CHAPTER 2 D. Motor Control Circuit Figure 2-10 is a motor drive circuit diagram. Control program analizes a command sent from the host computer, and sends a motor clock generation command to ASIC. Gate array generates eight-phase motor drive pulse signals [I01, I02, I11, I12, I21, I22, I31, I32]. These signals are sent to the drive motor via motor driver.
CHAPTER 2 III. IMAGE PROCESSING A. Outline Image processing system consists of the CCD, analog IC, and ASIC. Analog signal read by the CCD is converted into digital data, and the digital date is sent to the host computer. 1. CCD 2.. A/D Conversion 3. Calibration 4. Filter Processing To Host Computer Figure 2-11 B. Image Processing 1. CCD The CCD is a single chip photoelectric conversion device equipped with several thousand photosensitive devices.
CHAPTER 2 2. A/D Conversion Figure 2-13 is a block diagram that shows an internal processing of analog IC in the image processing system. Output signal s from the CCD are analog signals, and they cannot be used as image data. So, RGB output signal from the CCD is amplified by analog amplifier to generate analog data. The data is then converted into image data by A/D converter.
CHAPTER 2 3. Calibration When scanning a document of even density, the image signal corresponding to each pixel may be uneven due to the following reasons: * Uneven light intensity of the scanning lamp * Variation in the sensitivity of the light phototransistors * A slight output from the light phototransistors with no light Calibration corrects these variations with the following three steps: Offset Calibration Coarse-gain Calibration Programmable Gain Amplifier (PGA).
CHAPTER 2 1) Interpolation Processing When scanning at higher resolution, the image quality tends to be reduced. This is because one pixel output from the CCD is treated as two image data in the horizontal scanning direction, and one line output of the CCD is treated as two image data in the vertical scanning direction. The interpolation processing is performed to prevent the image quality reduction. Figure 2-15 shows a change in image density by the interpolation processing.
CHAPTER 2 2) Averaging When scanning at lower resolution, the quality of output tends to be deteriorated. This is because data thining occures more frequently at lower resolution. Averaging is a process to average the data to be thinned and the data to be actually output to prevent the image deterioration.
CHAPTER 2 IV. CONTROL SYSTEM A. Control System Diagram Host Computer Control Program USB Controller IEEE-1394 Controller +12V Analog IC ASIC DRAM Main PCB AC Adapter Scanning Unit Inverter & Scanning Lamp Motor Driver Drive Motor Figure 2-17 B. Main PCB The scanner is not equipped with CPU. Control program in the device driver installed in the host computer includes a control program works as CPU.
CHAPTER 2 V. INTERFACE A. USB 1. Outline of USB standard CanoScan 9900F employs USB2.0. Features of USB include: 1. USB is an interface to connect peripheral devices to a host computer. 2. Tree-structure can connect 127 devices to a single host computer by using "hub". 3. USB has three data transfer modes including "full speed mode" at 12Mbps, "low speed mode" at 1.5Mbps, and "high speed mode" at 480Mbps (new standard of USB 2.0.) CanoScan 9900F supports USB2.0's "high speed mode". 4.
CHAPTER 2 B. IEEE 1394 1. Outline of IEEE 1394 Standard IEEE is a standard for high-speed serial interface called "Firewire" or "i.LINK" Features of IEEE 1394 includes: 1. No host computer is necessary as communication between peripherals is possible. 2. IEEE uses daisy chain as a connection method, and maximum 63 connections are possible. 3. IEEE transfers data with high-speed serial transfer with three kinds of transfer speed including 100Mbit/s (noted as S100), 200Mbit/s (S200), and 400Mbit/s (S400).
CHAPTER 2 VI. POWER SUPPLY DC power is supplied from the supplied AC adapter. Through power regulator, four DC power sources (+3.3V, +5V, +12V and +16.8V) are used in the circuit. +3.3V and +5V are supplied for the digital circuit and linear chip, +5V is for the Analog IC and home position sensor, +16.8V is for the CCD PCB, +12V is for the scanning lamp, and +24 for the motor drive. Main PCB 24V AC Adapter 12V +3.3V Regulator Digital Circuit +5V Regulator Home Position Sensor Analog IC CCD PCB 16.
CHAPTER 3 MECHANICAL SYSTEM I. PARTS REPLACEMENT .............. 3-1 E. Attaching the Front Panel ... 3-9 A. Precautions ......................... 3-1 III. PCBs ....................................... 3-11 II. EXTERNALS .............................. 3-2 A. Removing the Main PCB .... 3-11 A. Removing the Film Adapter Unit IV. OPTICAL SYSTEM ................... 3-14 ........................................... 3-2 A. Removing the Scanning Unit B. Removing the Top Cover and the ....................
CHAPTER 3 I. PARTS REPLACEMENT A. Precautions * Disconnect the AC adapter, USB cable, and FAU cable from the scanner before replacing the parts. * Wear anti-static gloves and grounding strap around the wrist during the work. * Follow the instructions. Do not remove any screw from the parts that need no replacement. * Store the removed parts in a clean place and do not displace them. * Assemble the scanner by following the replacement procedures backward, unless otherwise specified.
CHAPTER 3 II. EXTERNALS A. Removing the Film Adapter Unit 1) Disconnect the FAU cable. 2) Lift the film adapter unit as shown in Figure 3-1 to remove it. 1 2 q FAU Cable w Film Adapter Unit Figure 3-1 3-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 B. Removing the Top Cover and the Document Glass Unit 1) Remove two screws that hold the Top Cover . 2) Remove the Top Cover by holding the front part of the cover and turning it toward the outside. 1 2 3 3 q Screw w Top Cover e Hook Figure 3-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 3) Slide the document glass unit backward and lift it. Remove the glass from the scanner. 1 q Document Glass Unit Figure 3-3 C. Attaching the Front Panel 1) Make sure that corners of the Top Cover and the Bottom Cover are aligned when screw them to the scanner. 3-4 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 D. Removing the Front Panel 1) Remove the Front Panel from the scanner. (Refer to III-A Removing the Main PCB) 2) Remove the Top Cover and the Document Glass. 3) Remove the Carriage Unit and the Motor Unit (Refer to IV OPTICAL SYSTEM) 4) Remove a long screw in the center and two short screws on the edge. 5) Press two hooks until they make a snapping sound. 1 2 3 2 q Hook w Screw e Long Screw Figure 3-4 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 6) Press two hooks on both sides of the front panel inward. Remove the front panel and the button PCB unit from the main frame. 1 3 2 3 q Front Panel w Button PCB Unit e Hook Figure 3-5 3-6 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 7) Cut off cable bands and disconnect cables from the main frame. Remove the button PCB unit. 1 q Cable Band Figure 3-6 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 8) Remove three screws and remove the button cable board. 1 2 3 q Screw w Button PCB e Lower Button Cover Figure 3-7 3-8 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 E. Attaching the Front Panel 1) Pass the button cables through the main frame. 2) Fix cables to the main frames with cable bands as shown in Figure 3-8 1 q Cable Band Figure 3-8 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 3) Attach the button PCB unit to the main frame. 4) Insert the hook of the front panel to the main frame as shown in Figure 3-9. 1 1 q Hook Figure 3-9 5) Push the front part of the front panel until it makes a snapping sound. 3 - 10 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 III. PCBs A. Removing the Main PCB 1) Turn the scanner over and remove four screws. 1 2 q Screw w Main PCB Figure 3-10 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 2) Lift the main PCB as shown in Figure 3-11 and disconnect the button cable and the motor unit cable. 2 1 q Motor Unit Cable w Button Cable Figure 3-11 3 - 12 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 3) Turn the main PCB over. Remove screw that holds grounding and the flat cable. Remove the main PCB from the main frame. 3 2 1 q Main PCB w Flat Cable e Screw Figure 3-12 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 IV. OPTICAL SYSTEM A. Removing the Scanning Unit Note: Lens and mirrors of the scanning unit are factory adjusted. Do not touch the lamp, mirrors, and CCD PCB (shaded area shown in Figure 3-13) of the scanning unit. Figure 3-13 3 - 14 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 1) Remove the main PCB. 2) Remove the top cover and the document glass unit. 3) Remove two screws and remove the cable cover. 1 2 q Screw w Cable Cover Figure 3-14 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 4) Slide the scanning unit from the home position by holding the edge of the unit as shown in Figure 3-15. Figure 3-15 3 - 16 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 5) Remove two screws that hold the gear plate 2 . Remove spring from the gear plate 2. 6) Remove screw that holds grounding. 2 1 3 4 q w e r Grounding Cable Screw Spring Gear Plate 2 Figure 3-16 Note: When installing the gear plate 2, adjust the tension of the timing belt by spring hooked on the gear plate. Then fasten the gear plate on the sliding rod with screws. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 7) Remove two screws that hold the motor unit to the main frame. 2 1 q Grounding Cable w Screw Figure 3-17 3 - 18 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 8) Push the sliding rod toward the front panel and slide the edge of the rod aside. Figure 3-18 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 9) Slide the slidng rod backward and lift it as shown in Figure 3-19. Disconnec the motor connector. Remove the sliding unit first and the scanning unit out of the main frame. 1 2 3 q Document Scanning Unit w Sliding Rod e Motor Connector Figure 3-19 3 - 20 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 10) Remove the sliding rod and the timing belt from the scanning unit. 1 2 q Scanning Unit w Sliding Rod Figure 3-20 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 B. Removing Motor Unit 1) 2) 3) 4) Remove Remove Remove Remove the main PCB. the top cover and the document glass. the scanning unit. a screw that holds the sliding rod to the motor unit. 2 1 3 q Sliding Rod w Screw e Motor Unit Figure 3-21 3 - 22 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 3 C. Attaching the Motor Unit 1) Apply grease (EM-50L) to the shaft of the gear when attaching the motor unit to the main frame. Make sure that no grease be applied to other parts. Figure 3-22 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 4 MAINTENANCE AND SERVICING I. PERIODICAL REPLACEMENT III. PERIODICAL SERVICING ........... 4-1 PARTS ....................................... 4-1 IV. SPECIAL TOOLS ........................ 4-1 II. CONSUMABLE PARTS V. SOLVENTS AND LUBRICANTS .... 4-1 DURABILITY .............................. 4-1 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 4 I. PERIODICAL REPLACEMENT PARTS None II. CONSUMABLE PARTS DURABILITY None III. PERIODICAL SERVICING None IV. SPECIAL TOOLS None V. SOLVENTS AND LUBRICANTS Grease used for disassembly and reassembly of the scanner. Name Tool No. Usage : MOLYKOTE EM-50L : HY9-0007 : To be applied to the shaft of the gear of the motor unit and pulley unit. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 TROUBLESHOOTING I. INTRODUCTION ........................ 5-1 C. Scanning Unit Movement Failure A. Initial Check ....................... 5-1 ........................................... 5-5 B. Others ................................. 5-1 D. Poor Image Quality .............. 5-5 II. TROUBLESHOOTING FLOWCHART E. Acoustic Noise ..................... 5-5 ........................................... 5-2 IV. CANON SCANNER TEST ............. 5-6 A. Power LED Failure ............... 5-2 A.
CHAPTER 5 I. INTRODUCTION A. Initial Check Check if the operating environment conforms to the following conditions. * * * * * Line voltage is within ±10% of the rated value. Ambient temperature and humidity conform to the operating environment. (Refer to CHAPTER 1, I. SPECIFICATIONS) The scanner is not placed near a water faucet, boiler, humidifier, open flame, or in dusty place. The scanner is not exposed to direct sunlight.
CHAPTER 5 II. TROUBLESHOOTING FLOWCHART A. Power LED Failure Unlock Lock Switch Connect AC Adapter No Power LED is ON ? Table 5-1 Yes Connect USB cable Figure 5-2 Figure 5-1 5-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 B. Communication Failure Scan Communication Yes Table 5-2 failed ? No Scanning Unit failed to move ? Yes Table 5-3 No Yes Poor Table 5-4 image quality ? No Acoustic noise originated ? Yes Table 5-5 No End Figure 5-2 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 III. PROBLEM, CAUSE AND CORRECTIVE ACTION Defects of CanoScan 9900F may fall into one of five categories listed below: * * * * * Power LED not lighting Communication failure Scanning unit movement failure Poor image quality Acoustic noise A.
CHAPTER 5 C. Scanning Unit Movement Failure Possible Cause Related Parts Check Method Corrective Action Drive belt broken or worn Drive belt Trial replacement Replace the drive belt Gears broken or worn Pulley Unit Trial replacement Replace the pulley unit Scanner button failure Button PCB Trial replacement Replace the button PCB Drive motor failure Motor unit Trial replacement Replace the motor unit Table 5-3 D.
CHAPTER 5 IV. CANON SCANNER TEST A. Outline Canon Scanner Test is a utility software to check if faulty operation of CanoScan 9900F is caused by the hardware or the communication with the host computer. Windows : scantest.exe (Use of an English version or a Japanese version is determined by the Windows.) Macintosh : chk9900e (English) chk9900j (Japanese) B.
CHAPTER 5 C. Functions 1. USB Information (Windows only) Information of the scanner connected to the USB port on the PC is displayed. If communication between the scanner and the host computer fails, no information will be displayed. 2. Scanner Information Control program of CanoScan 9900F connected to the PC is displayed. If communication between the scanner and the host computer fails, no information will be displayed. 3. Scanner Self Test CanoScan 9900F self test is executed. 4.
CHAPTER 5 D. Functions Descriptions 1. USB Information (Windows only) Select “USB Information” from the “Function” menu. The window shown in Figure 5-3 will appear. Figure 5-3 * * * * * Vendor Description Device Description Port Name Local Name USB Version 5-8 : : : : : Manufacture of the scanner, "Canon Inc." Product name, "CanoScan 9900F" Port name of the scanner recognized by Windows Product name, "CanoScan 9900F" USB version (USB1.1/USB2.0) that the scanner is operating with.
CHAPTER 5 2. Scanner Information Select “Scanner information” from the “Function” menu The window shown in Figure 5-4 (Windows) or Figure 5-5 (Macintoch) will appear. Figure 5-4 Figure 5-5 * Vendor ID * Product ID * ROM Version : Manufacturer name of the scanner "CANON" : "IX-32015H"(CanoScan 9900F) : Firmware version of the control program of the scanner COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 4. Scan Select "Scan" from the "Function" menu. The window shown in Figure 5-6 (Window) or Figure 5-7 (Macintosh) will appear. Figure 5-6 Figure 5-7 5 - 10 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 Click "OK" to start scanner selftest. When completed normally, a dialog box shown in Figure 5-8 (Windows) or Figure 5-9 (Macintosh) will appear. Figure 5-8 Figure 5-9 When an error occurs, refer to "E. Error Message" to take a corrective action. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 4. Scanning Original Select “Scan” from the “Function” menu. The display will be either Figure 5-10 (Windows) or Figure 5-11 (Macintosh). Figure 5-10 Figure 5-11 5 - 12 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 * Scan count Set the number to be scanned ranging from 1 to 100. * Resolution (dpi) When the resolution for scanning an image is set at 67/200/400dpi, the entire area of the document glass is scanned. When set at 800/1600/3200dpi, the are of 5mm in width from the reference sheet of the document glass is scanned. * Image handling When “Read in memory (no file)” is selected, the image is read into the memory and be destroyed.
CHAPTER 5 5. Film Scan Select “Film Scan” from the “Function” menu. The window shown in Figure 5-12 (Windows) or Figure 5-13 (Macintosh) will appear. Figure 5-12 Figure 5-13 5 - 14 COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
CHAPTER 5 Only an upper right frame of the 35mm sleeve film guide can be scanned (the first frame shown in Figure 5-14.) Figure 5-14 * Scan count Set a number to be scanned ranging from 1 to 100. When 2 or larger number is set and "Save to TIFF file" is selected, only a file of specified scanning is saved. * Image handling When “Read in memory (no file)” is selected, the image is read into the memory and be destroyed.
CHAPTER 5 E. Error Message 1. “Unable to find the scanner. Check if the cables are connected properly.” Cause : Scanner is not detected by the host computer. Corrective Action : Refer to the “II. Troubleshooting Flowchart”. 2. “Failed to read scanner information.” Cause : Scanner is not detected by the host computer. Corrective Action : Refer to the “II. Troubleshooting Flowchart”. 3. “Failed to create a file.” “Failed to open a file.” “Failed to close a file.” “Failed to write-in a file.
PRINTED IN JAPAN (IMPRIME AU JAPON) 0203N0.03-1 CANON INC. COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB.
