Fax Machine Users Guide
Table Of Contents
- Using this guide
- Important safety instructions
- For your safety (Australia only)
- Caution (New Zealand only)
- SETTING UP
- PREPARING TO USE YOUR FAX
- Main components of your fax
- Fax controls - the operation panel
- Guidelines for entering numbers, letters, and symbols
- Setting the TEL LINE TYPE
- Dialing through a switchboard (PBX)
- Registering sender information
- Registering one-touch speed dialing numbers and names
- Registering coded speed dialing numbers and names
- Registering UCanTalk voice tags
- DOCUMENTS AND PAPER
- MAKING COPIES
- SENDING DOCUMENTS
- RECEIVING DOCUMENTS
- USING TAM MODE (FAX-B840 only)
- SETTINGS AND ACTIVITY REPORTS
- SOLUTIONS TO COMMON PROBLEMS
- Specifications
- Index

9-12
Copying problems ______________________________
❏ The fax does not make a copy.
The BJ cartridge may need to be replaced.
• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-5).
The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it face up into the document tray
correctly (see p. 3-2).
• Make sure the printer cover is closed.
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly (see p. 1-9).
The fax may not be operating properly.
• Print the nozzle check pattern (see p. 9-4).
❏ MEMORY FULL appears on the LCD when making multiple copies.
The fax’s memory is full.
• Print or delete any documents stored in memory (see pp. 5-14, 5-15) to free up space in the
fax’s memory, then start again.
• Change the scanning resolution and try copying again.
The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not, make the
desired number of copies one at a time as needed.
Telephone problems____________________________
❏ You cannot dial.
The telephone line may not be connected properly.
• Make sure all line connections are secure (see pp. 1-4, 1-5).
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
5). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
The fax may not be set for the type of telephone line in use (pulse/tone).
• Make sure the fax is set for the correct telephone line type (see p. 2-6).
❏ The handset, telephone, or extension phone disconnects while you
are talking.
The telephone line cord may not be plugged in securely.
• Check that the telephone line cord is plugged securely into the fax and into the telephone
line jack on your wall.
❏ There is interference on the line.
A mobile phone or cordless phone may be in use near the fax.
• Make sure that mobile phones and cordless phones are not used near the fax.
For additional troubleshooting, see Print quality problems, p. 9-13.










