iR4570/iR3570/ iR2870/iR2270 User's Guide Downloaded from ManualsPrinter.
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
• Mac OS X PS Printer Driver Installation and Instructions • UFR II Printer Driver Installation and Instructions • Mac OS X UFR II Printer Driver Installation and Instructions • Fax Driver Installation and Instructions • Installing MEAP Applications and Using the Login Service Mac PS Driver Guide CD-ROM UFR II Driver Guide CD-ROM Mac UFR II Driver Guide CD-ROM Fax Driver Guide CD-ROM MEAP SMS Administrator Guide CD-ROM • To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is requi
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Control Panel Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Thank you for purchasing the Canon iR4570/iR3570/iR2870/iR2270. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. This paper manual contains the things you must read before using this machine and basic operations. For the further details of the operations, please refer to the attached CD-ROM manual.
Legal Notices CE This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Divective 89/336/EEC both as amended by Directive 93/68/EEC. Laser Safety This product is certified as a Class I laser product under IEC60825-1:1993 and EN60825-1:1994. This means that the product does not produce hazardous laser radiation.
Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes. The labels shown below are attached to the Paper Drawer's Right Cover and Toner Supply Port Cover.
International Energy Star Program As an ENERGY STAR ® Partner, Canon Inc. has determined that this machine meets the ENERGY STAR ® Program for energy efficiency. The International ENERGY STAR ® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
R&TTE Directive This equipment (F143300/F145400) conforms with the essential requirements of EC Directive 1999/5/EC and is usable in EU. We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 V-240 V, 50/60Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.
Trademarks Canon, the Canon logo, iR, MEAP, MEAP logo, and NetSpot Accountant are trademarks of Canon Inc. Adobe, Adobe Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated. Macintosh and Mac OS are trademarks of Apple Computer, Inc. Active Directory, Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries. Windows Server is a trademark of Microsoft Corporation in the United States and other countries.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Important Safety Instructions Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
CAUTION • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine. Blocking these openings can cause the machine to overheat.
• Do not use power cords other than the power cord provided, as this may result in a fire or electrical shock. • As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of 220-240 V AC, 50/60 Hz and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.
CAUTION • Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury. • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury. • Do not touch the finisher while the machine is printing, as this may result in personal injury.
• Never open covers other than those instructed in this manual. • Do not remove the following caution labels which are attached to the machine. • This product is certified as a Class I laser product under IEC60825-1:1993. • If the laser beam escapes from the machine, exposure may cause serious damage to your eyes. xvii Downloaded from ManualsPrinter.
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
CAUTION • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock. • When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
About the Instruction Manual CD-ROM Contents of Instruction Manual CD-ROM Instruction Manual CD-ROM This contains the English, French, Italian, and German versions of the following guides. ■ Easy Operation Guide • Basic Features Contains the basic operation instructions of the Copy, Mail Box, Send, Fax, Remote UI, and Printer functions. • To Suit Your Needs Contains the basic settings of the Additional Functions screen.
User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screen shot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language Selection screen is displayed.
Periodic Inspection of the Breaker This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure. IMPORTANT • Make sure that the main power is turned OFF, before inspecting the breaker. • If a malfunction occurs after an inspection, contact your local authorized Canon dealer. Checking the Breaker 1 Push the test button with the tip of a ball-point pen, or similar object. IMPORTANT Briefly push the test button.
3 Move the breaker lever to ON ("I" side). 4 Press the main power switch to ON ("I" side). 5 Fill in the check sheet, located on p. 4-6, to document your periodic inspections of the breaker. xxv Downloaded from ManualsPrinter.
xxvi Downloaded from ManualsPrinter.
Before You Start Using This Machine 1 CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Before You Start Using This Machine 1 Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to extremes of temperature and humidity, whether low or high.
■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation. ■ Avoid locations where ammonia gas is emitted.
■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all. Before You Start Using This Machine 1 ■ Avoid installing the machine near computers or other precision electronic equipment.
■ Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical shock. ■ The power cord may become damaged if it is often stepped on or if heavy objects are placed on it. Continued use of a damaged power cord can lead to an accident, such as a fire or electrical shock. Before You Start Using This Machine 1 Installation Location and Handling Downloaded from ManualsPrinter.
Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. No optional equipment is attached. The optional Feeder (DADF-N1), Finisher-S1, and Paper Deck-Q1 are attached. Before You Start Using This Machine 1 The optional Feeder (DADF-N1), Saddle Finisher-Q4, Puncher Unit-L1, Buffer Pass Unit-E1, and Paper Deck-Q1 are attached. 1-6 Installation Location and Handling Downloaded from ManualsPrinter.
Moving the Machine ■ If you intend to move the machine, contact your local authorized Canon dealer beforehand. Before You Start Using This Machine 1 Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual. Installation Location and Handling Downloaded from ManualsPrinter.
■ Be careful not to spill liquid or drop any foreign objects, such as paper clips or staples inside the machine. If a foreign object comes into contact with electrical parts inside the machine, it might cause a short circuit and result in a fire or electrical shock. Before You Start Using This Machine 1 ■ If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer.
■ This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
What This Machine Can Do All the elements you will ever need in a digital multitasking machine. Before You Start Using This Machine 1 Copy Mail Box Scan The iR4570/iR3570/iR2870/iR2270 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the iR4570/iR3570/ iR2870/iR2270 represents the ultimate in digital multitasking machines.
Sending Function (optional)* See the Sending and Facsimile Guide The Send function enables you to send scanned image or document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, and PDF (OCR)), which offer you greater flexibility in accommodating the digital workplace environments. Original * The Universal Send Kit must be activated.
Using the Remote User Interface See the Remote UI Guide You can control functions, such as confirming the status of the machine, job operations, and printing instructions for data saved in inboxes, all from your PC's web browser. Web Browser 1 Before You Start Using This Machine Scanning (optional)* See the Network ScanGear User's Guide Scanning image data into computers is a function that is available if the iR4570/iR3570/iR2870/iR2270 is upgraded with printer and network capabilities.
System Configuration and Parts 1 Before You Start Using This Machine Optional Equipment a Platen Cover Type H k Finisher-S1 b Feeder (DADF-N1) l Envelope Feeder Attachment-C1 c Card Reader-C1 m Buffer Pass Unit-E1 d Copy Tray-J1 n Puncher Unit-L1 e 3 Way Unit-A1 o Staple Cartridge-D2/D3 f Paper Deck-Q1 p Staple-J1 g Cassette Feeding Unit-Y2 q Saddle Finisher-Q4 h Inner 2 Way Tray-D1 r Finisher-Q3 i Puncher Unit-Q1 j Additional Finisher Tray-B1 System Configuration and Parts Downloaded fr
External View and Internal View The optional Feeder (DADF-N1) and Cassette Feeding Unit-Y2 are attached. a Feeder (DADF-N1) b Control Panel c Main Unit's Right Cover d Stack Bypass Before You Start Using This Machine 1 e Main Power Switch f Test Button g Breaker h Paper Drawer's Right Cover i Paper Drawer 2 j Paper Drawer 1 k Output Tray l Output Tray Guide The optional Feeder (DADF-N1) and Cassette Feeding Unit-Y2 are attached.
Control Panel Parts a Control Panel Power Switch (Sub Power Supply) Press to turn the control panel ON or OFF. When turned OFF, the machine is in the Sleep mode. b Counter Check key Press to display the copy and print count total on the touch panel display. c Stop key Press to stop a job in progress, such as a scan job, copy job, or fax job (scanning only). d Start key Press to start an operation. e Main Power Indicator Lights when the main power is turned ON.
Touch Panel Display Before You Start Using This Machine 1 a Copy i Special Features Press this key to access the machine's copying functions. b Send Press this key to access the machine's sending and facsimile functions if the Universal Send Kit is activated, or the optional Super G3 FAX Board is installed. c Mail Box Press this key to access the machine's mailbox functions. d Scan Press to check the progress of a copy job, change the order of printing, or cancel printing.
• [Send] appears if the Universal Send Kit is activated and the optional Super G3 FAX Board is installed, or if only the Universal Send Kit is activated. If only the optional Super G3 FAX Board is installed, [Fax] appears. • [Scan] appears only if the optional UFR II Printer Kit, Printer Kit, or Multi-PDL Printer Kit installed. • You can set the initial screen (the first screen that appears when the machine is turned ON) from the Additional Functions screen.
• The meanings of the icons that appears in the Job/Print Status Display Area (on the bottom left of the screen) are described below: Icon (Type of Job) Description Copy Job Send/Fax Job 1 Printer Job Before You Start Using This Machine Mail Box Job Report Job Network Scan Job Remote Copy Job Additional Functions Job Icon (Machine Status) Description Error Paper Jam Staple Jam Replace Toner Cartridge 1-18 System Configuration and Parts Downloaded from ManualsPrinter.
Main Power and Control Panel Power How to Turn ON the Main Power 1 Make sure that the power plug is firmly inserted into the power outlet. WARNING Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock. 2 Press the main power switch to ON ("I" side). The main power switch is located on the right side of the machine.
3 The screens on the right are displayed while the system software is loading. ● If login authentication by a login service (SDL (Simple Device Login) or SSO (Single Sign-on)) is not set, and an application other than MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): Before You Start Using This Machine 1 ❑ The Start Up screen is displayed until the machine is ready to scan. ❑ The screen on the right is displayed when the machine is ready to scan.
● If login authentication by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): ❑ The Start Up screen is displayed until the machine is ready to scan. Before You Start Using This Machine 1 ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed. (The background colour of the screen is changed to brown.) Press [➞] to switch to the Basic Features screen.
● If login authentication by the SDL or SSO login service is set: ❑ The Start Up screen is displayed until the machine is ready to scan. Before You Start Using This Machine 1 ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Initial Function settings. (The background colour of the screen is changed to brown.) IMPORTANT • If you turn OFF the main power, wait at least 10 seconds before turning the main power back ON.
Things You Must Do Before Using This Machine IMPORTANT • If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly. • Network settings have to be specified in order to send scanned documents to an e-mail address, an I-fax address, or a file server. (See the Network Guide.) Selecting the Type of Telephone Line Set the type of telephone line that is connected to the machine.
2 Press [User Settings] under . 3 Press [Tel Line Type]. 4 Select the type of telephone line ➞ press [OK]. Before You Start Using This Machine 1 The selected mode is set. 5 1-24 Press [Done] repeatedly until the Basic Features screen appears. Things You Must Do Before Using This Machine Downloaded from ManualsPrinter.
Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time). • Time Zone: The standard time zones of the world are expressed globally in terms of the difference in hours ( up to 12 hours) from GMT ( 0 hours). A time zone is a region throughout which this time difference is the same.
3 Enter the current date (day, month, year) and time using (numeric keys). Before You Start Using This Machine 1 ● If you are setting the Time Zone: ❑ Press the Time Zone drop-down list ➞ select the time zone where the machine is located. NOTE • The default setting is 'GMT 00:00'. • If the desired time zone is not displayed, press [ ▼ ] or [ ▲ ] to scroll through the list. ● If you are setting Daylight Saving Time: ❑ Press [On] ➞ [Start Date].
❑ Select the month and day from the Month and Day drop-down lists, respectively. ❑ Press [-] or [+] to enter the time of day you want Daylight Saving Time to take effect ➞ press [OK]. Before You Start Using This Machine 1 ❑ Press [End Date] ➞ make the settings in the same way as [Start Date] ➞ press [OK]. NOTE • If you set Daylight Saving Time, the machine automatically sets the standard time of the machine one hour forward at the specified date and time. • The default setting is 'On'. Between 2:00 a.m.
Registering This Machine's Fax Number You must store the machine's fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine. NOTE 1 Before You Start Using This Machine For this setting, the optional Super G3 FAX Board is required. 1 Press ➞ [Communications Settings] ➞ [User Settings] under . 2 Press [Unit Telephone #].
Registering Sender Names You can register any name as the sender's name, such as the section or department's name, or an individual's name. The registered sender's name can be displayed on the touch panel display of the recipient's machine and/or printed at the top of the documents that you send as the sender's information. • You can set to display and print the sender's name instead of the name stored as the unit's name with the Sender's Names setting from the Send Settings screen.
1 Press ➞ [Communications Settings] ➞ [TX Settings] under . 2 Press [Sender's Names (TTI)]. 3 Select the number under which you want to register the sender's name ➞ press [Register/Edit]. 4 Enter the sender's name ➞ press [OK]. Before You Start Using This Machine 1 You can enter up to 24 characters for the sender's name. To cancel registering the sender's name, press [Cancel]. The selected mode is set. 5 1-30 Press [Done] repeatedly until the Basic Features screen appears.
Registering the Unit's Name Your name or company's name must be registered as the unit's name (a department name is optional). When you send a document, the recipient's machine displays or prints your name or company's name (and department's name, if applicable) as the sender's information on the recording paper.
1 1 Press ➞ [Communications Settings] ➞ [TX Settings] under . 2 Press [Unit Name]. 3 Enter a name ➞ press [OK]. Before You Start Using This Machine The selected mode is set. 4 1-32 Press [Done] repeatedly until the Basic Features screen appears. Things You Must Do Before Using This Machine Downloaded from ManualsPrinter.
Displaying a Help Screen ■ Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting. In this example, the Margin mode has been selected. If you press after pressing [Special Features] ➞ [Margin], the Help Function screen appears as shown on the right. To display the Help Menu screen, press [Help Menu]. To return to the screen for setting the Margin mode, press [Done].
1 Press [Making Copies] ➞ [Various originals]. 2 Press [Photo original] or [Originals with Text/Photo] ➞ press [▼] or [▲] to read the detailed information on the selected mode. 1 3 Press [Done] to return to the Various Originals screen. Before You Start Using This Machine 4 Press [Done] to return to the Help Menu screen. 1-34 Displaying a Help Screen Downloaded from ManualsPrinter.
Routine Maintenance 2 CHAPTER This chapter describes how to load paper, and replace toner. Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 2-1 Downloaded from ManualsPrinter.
Loading Paper If the selected paper has run out during printing, a screen prompting you to load paper appears on the touch panel display. 2 IMPORTANT Routine Maintenance • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load paper of an irregular size into the paper drawers. • Do not load the following types of paper into the paper drawers. Doing so may cause a paper jam.
1 Press and release the button on the paper drawer in which you want to load paper. 2 Grip the handle, and pull out the paper drawer until it stops. 3 Open a package of paper, and remove the paper stack. Routine Maintenance 2 CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. NOTE • For high-quality printouts, use paper recommended by Canon.
4 Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper into the paper drawer for the first time, set the paper size dial to match the paper size being loaded. (See "Adjusting a Paper Drawer to Hold a Different Paper Size," in the Reference Guide.) When loading paper into the paper drawer, make sure that the paper size setting is the same size of the paper that is being loaded.
Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner cartridge so that you have it available when needed.
IMPORTANT • Use only the toner cartridges intended for use with this machine. • Do not replace toner cartridges until the message prompting you to do so appears. • Do not replace toner cartridges while the machine is in the process of printing. NOTE • When the message appears, approximately 1,000 pages can be printed. • If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.
3 Pull the toner cartridge out of the toner supply port. Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
5 Push the new toner cartridge in as far as possible. Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand. 2 Routine Maintenance 6 Push the lever down until it becomes horizontal. IMPORTANT Make sure that the ▼ on the lever is aligned with the the 'Lock' position. of NOTE If you insert a toner cartridge made for a different model, the lever does not move. 7 Close the toner supply port cover.
Troubleshooting 3 CHAPTER This chapter explains what to do in response to a paper jam and an error message display. Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. The location of the paper jam is indicated, by a red circle, on the top right corner of the screen. WARNING There are some areas inside the machine which are subject to high-voltages.
1 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine. IMPORTANT ● If a paper jam occurs inside the main unit: ❑ See the instructions on the following section.
● If a paper jam occurs inside an optional unit: ❑ See the instructions on the following section. a Feeder (DADF-N1) (See "Feeder (DADF-N1) (Optional)," in the Reference Guide.) b Inner 2 Way Tray-D1 (See "Inner 2 Way Tray-D1 (Optional)," in the Reference Guide.) c Cassette Feeding Unit-Y2 (See "Cassette Feeding Unit-Y2 (Optional)," in the Reference Guide.) d Copy Tray-J1 (See "Copy Tray-J1 (Optional)," in the Reference Guide.
2 After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions. 3 Continue to follow the procedure and instructions displayed on the touch panel display. Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes. If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display.
List of Error Messages List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the Reference Guide.
# 037 Cause Documents could not be received because there was insufficient memory available. Remedy Erase unwanted documents and documents with errors from memory in order to increase the amount of available memory. (See "Introduction to the Mail Box Functions," in the Copying and Mail Box Guide, or "Receiving Documents," in the Sending and Facsimile Guide.) # 099 Cause Copying/printing was interrupted. Remedy Try copying/printing again.
# 712 Cause The maximum number of documents are already stored in the inbox. Remedy Erase the unnecessary documents stored in the inbox. # 749 3 Cause You could not execute the job because a service call message is being displayed. Remedy Turn the main power OFF, wait for three or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer.
# 851 Cause 1 There is insufficient memory remaining in the system. Remedy Check the system's available memory, and delete any unnecessary documents stored in the inboxes. Cause 2 The scanned document cannot be stored because there are more than 2,000 documents in the specified inbox. Remedy If there are a large number of documents, delete them from the specified inbox. # 852 An error occurred because the main power switch was turned OFF while a job was being processed.
# 854 Cause Device information could not be delivered because the client machine has Restrictions for Receiving Device Info. in Device Information Delivery Settings in System Settings (from the Additional Functions screen) set to 'On', and device information from the host machine cannot be delivered. Remedy Try delivering device information again after setting Restrictions for Receiving Device Info. to 'Off'.
Appendix 4 CHAPTER This chapter provides other useful information. Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multifunctional Operations The iR4570/iR3570/iR2870/iR2270 offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations.
*1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out. *2 The output order of competing jobs varies, depending on whether an optional finisher is attached. When an optional finisher is attached: one set is output alternately for each job When an optional finisher is not attached: one page is output alternately for each job *3 The machine's processing speed may be lowered.
Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the Type of Paper in a Paper Source," in the Reference Guide.
Paper Source Width x Length A3 297 mm x 420 mm A4 297 mm x 210 mm A4R 210 mm x 297 mm A5R 148 mm x 210 mm Paper Drawer 1 ISO-B5 176 mm x 250 mm *1 ISO-C5 162 mm x 229 mm *1 COM 10 104.7 mm x 241.3 mm *1 Monarch 98.4 mm x 190.
Check Sheet for the Periodic Inspection of the Breaker Copy this page for future use, and store it in a safe place near the machine in order to document your periodic inspections of the breaker. ■ How to Inspect the Breaker Periodically Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxiv, once or twice a month. ■ How to Fill in This Check Sheet Fill in the date of inspection and the name of the inspector.
