User Manual

b. Eligible retailers: Argos, John Lewis & Partners, AO, Very, Littlewoods, Amazon, Currys PC World,
Freemans, Buy it Direct Group and ‘Approved’ Independents
4. Purchases of graded, seconds, replacements and imperfect products are excluded from the
Promotion.
5. All appliances purchased on a trade or contract basis (i.e. non-consumer purchases) are
excluded from the Promotion.
6. The promotion is open to residents of the United Kingdom, Channel Islands, Isle of Man and
Northern Ireland only.
7. The Promotion, which starts on 1st September and runs until 15th November 2020, only
applies to purchases made on or between these dates. Claims must be received by the Promoter
before Midnight on 15th December 2020 and the Promoter will not accept any claims received
subsequently.
8. The Promotion is offered via participating retailers only and only participating retailers will
have the official advertising literature.
9. How to Claim:
a. In order to claim the Gift, claimants must fully complete the online claim form (including model
number and proof of purchase). The online claim form is available on
www.rewardsfromcandy.com/echodotseptember.
b. Claims must be received by the Promoter before Midnight on 15th December 2020 and the
Promoter will not accept any claims received subsequently.
c. Purchasers must wait 28 days before making a claim from the date of purchase.
d. If a model number cannot be provided at the time of the claim because the appliance has not
been delivered, please state when the delivery is expected and complete the claim after delivery has
taken place and by the 29th December 2020.
e. A copy of original purchase receipts must be provided for claim forms. For the avoidance of doubt,
copies of deposit receipts and/or order confirmations will not be accepted. Purchasers can contact
MLP for assistance via the contact us form found
www.rewardsfromcandy.com/echodotseptember/contact-us. Offices are open 9.00am – 5.30pm,
Monday to Friday excluding Public and Bank Holidays.
10. Upon submitting the online claim form, claimants must allow 5 working days for the claim to
be validated by the Promoter. You will be sent an email notification to confirm whether the claim
has been accepted or rejected by the Promoter, and with next steps on when to receive your gift if
your claim has been approved.
11. Claimants should allow up to 28 working days from the date of validation to receive their
Gift. Gifts will be sent to the address entered on the claim form by 2nd class Royal Mail postage.
12. Claims are posted at claimants’ risk and proof of sending is not proof of receipt.