User Manual

6
TROUBLE SHOOTING
Should you have any problem with you cleaner, follow this simple check list before calling the Candy Customer Service
Centre:
A. Cleaner does not switch on
Check if the cleaner is charged.
Check if the battery pack is assembled in place.
B. Cleaner stop working
Check if the HSpin-Core Technology motor is blocked.
Clear it and ensure the continuous mode lever is off. Once this is done simply press the on/off button, the
product will restart after a few seconds.
C. Loss of suction or no suction
Empty the dust cup and wash the mesh filter and clean the HSpin-Core Technology assembly.
Remove nozzle and check for any blockages in the duct.
D. Batteries cannot be charged
This may be a result of very long storage periods (over half year).
Contact Candy customer service to arrange battery replacement.
If the problem persists contact the Candy customer service centre.
Candy SPARES AND CONSUMABLES
Always replace parts with genuine Candy spares. These are available from your local Candy dealer or direct from Candy.
When order parts always quote your model number.
YOUR GUARANTEE
The guarantee conditions for this appliance are as dened by our representative in the country in which it is sold. Details
regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or
receipt must be produced when making any claim under the terms of this guarantee.
IMPORTANT: The battery in this cleaner is guaranteed for 2 years from the date of purchase. After 2 years the customer
is liable for the cost of a new battery.
Subject to change without notice.
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