Canadian Spa Company Owners Manual North American 60Hz w w w. c a n a d i a n s p a c o m p a n y.
Owners Manual SAFETY INFORMATION - North America (60Hz) IIMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment be sure to follow these basic safety precautions: 1. WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2. WARNING: A wire connector is provided on this unit to connect a minimum 8 AWG (8.
Owners Manual Introduction to your hot tub /spa SPA SHELL: Surface of the spa that holds the water, constructed of acrylic and fiberglass. JET: Device that ejects air and water, creating water movement in the spa. SPA SKIRT: Surrounding material that conceals the underside of the spa shell and equipment bay. Also referred to as the ‘spa cabinet’, ‘cladding’ or ‘panels’.
Owners Manual How your spa functions BASIC: Water is drawn through the drains in the foot well and the skim filter on the side of the spa it is then pumped through a filter, over the heater, into the Ozone Reaction Chamber and returns to the jets. Finally the water entering the spa has now been filtered, heated and mixed with air ready for use. Note: A sensor on the heater ensures water flow over the heater before allowing the heater to energize.
Owners Manual Spa operation - Hot tub controls / Jets Spa operation - Jets HOW JETS WORK Air is mixed with the water by using the air controls to create massage(s) of varying degrees. Water flow is adjusted by simply turning the outer face of the full sized jets. Our hot tubs have a combination of pulsating, rotating, and directional adjustable jets. 2” Directional jet Adjustable and interchangeable jet features a directional nozzle. The jet can be removed by turning it counter-clockwise.
Owners Manual Locating your hot tub/spa OUTDOOR LOCATION Considerations for selecting an outdoor spa location: • Proximity to the power source (long length of cable can be expensive) • Local building and home owner association codes pertaining to the installation of a portable spa • Do not place your spa within 10 ft (3m) of overhead power lines. Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked.
Owners Manual Locating your hot tub/spa C) Location & Base: A sheltered environment can result in lower operating and maintenance costs. You must allow for 3 ft (1 m) of clearance for access to the spa’s access panel for servicing. • The site you select for your spa MUST be a flat, level continuous surface that fully contacts the bottom of the spa. • Your new spa weighs between 600-1000 lbs US (220-455 kg) when dry, and when filled to capacity weighs 300-400 gallons US (1135-1515 litres).
Owners Manual Installation & Setup PRE-DELIVERY SETUP A standard Canadian Spa Company hot tub will be delivered to your curb, standing on its side and securely strapped to a pallet (the swim spa models will arrive via flatbed truck). Ensure that you will have sufficient means to move your spa to your desired location (dolly, forklift, crane etc). The spa cannot be disassembled and will require sufficient clearance to move it (refer to table below for spa dimensions).
Owners Manual Installation: Electrical requirements Electrical Installation NORTH AMERICA 60HZ Spa Model Voltage requirement Minimum GFCI Size Minimum AWG Yukon Plug & Play 110V N/A N/A Quebec Plug & Play 110V N/A N/A Winnipeg Plug & Play 110V N/A N/A Toronto 220V 50A #6 Thunder Bay 220V 50A #6 Niagara 220V 50A #6 Victoria 220V 50A #6 Refer to this table for the electrical requirements of your Canadian Spa hot tub.
Owners Manual Installation: Electrical requirements VS501z Circuit Board (Toronto, Winnipeg, Halifax, Montreal, Yukon, Quebec) CIRCUIT BOARD CODES: E = 1 x Earth Screw S = 6 x Standard Screws H1 = Heater Connection ‘1’ H2 = Heater Connection ‘2’ SA = Sensor Port ‘A’ SB = Sensor Port ‘B’ J1A = Topside Port ‘1’ -RJ Type plug (phone connector) J2A = Topside Port ‘2’ -RJ Type plug (phone connector) JUMPER: J91 = Jumper on 1 pin enables Real Time Clock function (ML900), Jumper on 2 pin disables RTC function VS
Owners Manual Installation: Electrical requirements ELECTRICAL REQUIREMENTS FOR SWIM SPA We recommend you book a contract lift where the lifting company will assess the situation and method of the lift and carry insurance in case of accidental damage to the spa or the property. The spa warranty does not cover damage from installation. It is the responsibility of the customer or his agents be it crane company or lift operator to assess the lift and control all aspects of moving the spa.
Owners Manual Starting your hot tub/spa Filling the spa through the filter housing preventsan air lock from occurring in the spa pumps, which is an air pocket preventing the flow of water through the pump. Permanent damage caused by running the pump with an air lock (or without water) is not covered by the manufacturer’s warranty. 10. Check for leaks! Although spas are fully checked at the factory, shipping and delivery might cause a leak. 11.
Owners Manual Starting your hot tub/spa POWERING UP YOUR SPA Once the spa is properly wired and filled with water, the spa power can be turned on and Start-up chemicals added. 1. Turn on GFCI breaker. If breaker trips immediately check wire connections. Upon initial power up, 4 sets of numbers flash on the LED display of the topside Console. The last number in the sequence is the incoming power meter which can be used to verify that the spa is wired correctly. 2.
Owners Manual Installation: Adding your spa cover ATTACHING YOUR SPA COVER The Spa Cover is an important accessory to help preserve the spa’s temperature. The Spa Cover also serves as a safety device, preventing unauthorized users from entering the spa. Proper installation of the Spa Cover is an important addition in the spa installation. 1. Remove Spa Cover from packaging. 2. Place Spa Cover on spa in order to allow easy access to the topside console when opening the cover. 3.
Owners Manual Spa operation - Azure i212 CS Control Panel Welcome To A New Dimension In Spa Control Systems. Quick Start Guide - You can use your Smart Control two ways: (1) Home Page Single Touch Button Control to turn a function On or Off, like a Pump, Light, or Mood, without any navigation or additional steps. (2) Navigation Mode where you utilize the full opportunities on the Full Color Screen to Setup and Control your Spa.
Owners Manual Spa operation - Azure i212 CS Control Panel The four White Progress Dots at the Bottom of the Screen will advance about every minute until all four Dots are Red. The Spa Light is ON, or the Optional LED Spa Lights are ON. Jet Pump 1 is On at LOW Speed. Jet Pump 1 and Jet Pump 2 are On at HIGH Speed. Air Blower is ON. The Ozone Generator is ON.
Owners Manual Spa operation - Azure i212 CS Control Panel The Default Heating Mode is Standard Mode. Move Down and Touch Right or Select to Open the Heating Mode Set Menu. To change to this Heating Mode, Touch Select , or to Exit back, Touch Left . Set the Filter Cycles - The Filter Cycles determine when the Filter Pump will turn On to Filter the Water. The Default is two 2 hour Filter Cycles every day of the week, 12 hours apart.
Owners Manual Spa operation - Azure i212 CS Control Panel To Check the Spa Event Log, in the Service Menu, from the WARNING Screen, Touch Select to Open the Service Menu. With Event Log Highlighted, Touch Select or Right to Open the Event Log Pages. To Set a Different Home Screen, in Navigation Mode, with Settings Highlighted, Touch Select to Open the Settings Menu. Scroll Down, and with Home Screen Highlighted, Touch Select or Right to Open the Home Screen Menu.
Owners Manual Spa operation - Azure i212 CS Control Panel Message will Auto Close in a few Seconds. The Temp Lock Message appears on the Screen after the Temperature is Locked. To Exit the Message, Touch Back Home or Select . To Unlock the Control Panel, you Must Return to the Settings Menu, and with Temp Lock Highlighted, Touch Select to Unlock the Water Temperature. Set Over Temperature - If you want a temporary Water Set Temperature higher than 104ºF (40.0°C), you Must Set it in the Over Temp Menu.
Owners Manual Spa operation - Azure i212 CS Control Panel The Message Screen Background Color will be GREEN for an Information or Instruction Message, YELLOW for a Caution Message, or RED for a Danger or Warning Message. To Adjust the Set Temperature, at the Home Screen, Touch Temp to Open the Set Temperature Menu. On the Set Temperature Menu, Touch the Up and Down Buttons to Raise or Lower the Water Set Temperature in 1°F or 0.5°C increments. Touch Left to go to the Lowest Set Temp of 70°F (21.
Owners Manual Spa operation - Azure i212 CS Control Panel SAVE THESE INSTRUCTIONS WARNING – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa or hot tub unless they are closely supervised at all times. DANGER – To reduce the risk of drowning from hair and body entrapment, install a suction fitting(s) with a marked flow rate that equals or exceeds the flow rate marked on the equipment assembly.
Owners Manual Spa operation - VL 200 Control Pad VL200 (3 Button) CPVS501Z - TOPSIDE CONTROL EXPLANATION (Models: Yukon, Winnipeg, Quebec) Phone Plug RJ Type, VL/GS Connector MODE Mode is changed by pressing the “Temp” button, then pressing the “Light” button. • Standard Mode (“St”) is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes.
Owners Manual Spa operation - VL404 Control Pad VL404 North America (3 & 4 Button) VS501 SZ- TOPSIDE CONTROL EXPLANATION (Models: Winnipeg, Toronto, Quebec, Halifax, Montreal) VL404 (3 & 4 Button) CPVS501Z - TOPSIDE CONTROL EXPLANATION (Models: Toronto) START UP When your spa is first actuated, it will go into Priming mode, indicated by “Pr.
Owners Manual Spa operation - VL701S Control Pad VL701S (7 Button) VS514SZ - TOPSIDE CONTROL EXPLANATION (Models: Niagara, Alberta,Victoria) Phone Plug RJ Type, VL/GS Connector START UP Temp Set (80 °F - 104 °F /26 °C - 40 °C) The start-up temperature is set at 100 °F (37.5 °C). The last measured temperature is constantly displayed on the LCD. Note that the last measured spa temperature displayed is current only when pump 1 (Jets 1) has been running for at least 2 minutes.
Owners Manual Spa operation - ML551Control Pad ML551 (7 Button) EL2000m3 - TOPSIDE CONTROL EXPLANATION (Models: Niagara, Alberta, Vancouver, Victoria) Molex type ML/GL Connector MODE This button is used to switch between Standard, Economy or Sleep Mode settings. • Standard Mode (“Std”) is programmed to maintain the desired temperature. Note that the last measured spa temperature dis played is current only when the pump has been running for at least 2 minutes.
Owners Manual Spa operation - ML551Control Pad (UK/Europe/North America) ML551 (8 Button) EL2KM3 St Lawrence 13 & 16’ Swim Spa (UK/Europe) ML551 (8 Button) EL2000 St Lawrence 13 & 16’ Swim Spa (North America) Molex type ML/GL Connector MODE This button is used to switch between Standard, Economy or Sleep Mode settings. • Standard Mode (“Std”) is programmed to maintain the desired temperature.
Owners Manual Chemical maintenance INITIAL TREATMENT Fill spa with fresh water through the skimmer basket. Do not use water from a water softener. Before adding chemicals, it is important to find out your spa’s water capacity in litres (See opposite) 1. Add 60 ml (2 oz) of Scale Control (scale Inhibitor) per 264 Gallons (1000 litres). 2. Once the spa has sufficient water for circulation, turn on power. 3. Add 30 ml (1 oz) of Spa Clear per 264 Gallons (1000 litres). 4.
Owners Manual Diagnostic Messages MESSAGE MEANING ACTION REQUIRED No message on display. Power has been cut off to spa The control panel will be disabled until power is re-established. Based on the spa controller configuration will return to the Factory Default Settings. -- Temperature unknown After the Pump has been running for 2 minutes, the current water temperature will be displayed. HH/OHH “Overheat” The spa has shut down. One of the sensors has detected that the spa water is 110°F/43.
Owners Manual Troubleshooting ISSUE POSSIBLE CAUSE SOLUTION Cloudy water Inadequate filtration/dirty filter Increase filtration Cycle duration if used heavily. Clean or replace filter as necessary Excessive oils/organic matter Shock spa with Sanitizer or Shock Suspended particles Run jets and clean Filter; Use a Clarifier High total dissolved solids (TDS) Depending on severity, drain spa to half full and refill or completely drain and refill.
Owners Manual Trouble shooting ISSUE POSSIBLE CAUSE SOLUTION • No power Breaker or GFCI off Check that GFCI breaker is turned ON Loose wire connection Check wire connections • GFCI trips Mis-wired Check wiring per diagram, especially neutral wire Component failure Perform elimination test to determine failed component.
Owners Manual CHANGE A GRATE FILTER ON A CANADIAN SPA TUB Step 1. Remove the two screw cap covers Step 3. Open the filter lid to access the filter chamber Step 2. Undo the two screws to release filter lid Step 4. Unscrew the two filters and replace with the new filters and rescrew into position. INSET PHOTO: Shows pre-filter installed Change a Wier style skimmer filter Change a floating Wier style skimmer filter Step 1.
Owners Manual How to Guide HOW TO CHANGE A PUMP ON A CANADIAN SPA HOT TUB TOOLS NEEDED: Phillips CH3 screwdriver, 51/8”(13mm) spanner head, oil filter grip (available at large hardware retailers), Wire- cutters. IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH.
Owners Manual How to Guide HOW TO CHANGE A HEATER ON A CANADIAN SPA HOT TUB TOOLS NEEDED: Drill, Phillips CH3 screwdriver, 13mm spanner head, Grips, 6mm wrench 3/8 Wrench. IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH.
Owners Manual How to Guide REPLACE AN AMPLIFIER ON A HOT TUB TOOLS NEEDED: Drill, Phillips CH3 screwdriver, Wire cutters, insulation tape, 4 x 5A connection strips, small flat screwdriver. IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH.
Owners Manual How to Guide REPLACE A SPEAKER ON A HOT TUB TOOLS NEEDED: Drill, Wire cutters, 5A Connection Strip x 2, Small flat screwdriver, insulation tape. IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a qualified electrician if you need assistance or contact us at Canadian Spa STEP 1 - Remove panel next to faulty speaker STEP 5 - Screw in new speaker using body to tighten - removing nut and using fixed nut to spa until tight.
Owners Manual Winterising your spa If the spa will not be used for extended periods in a location where there is likelihood of below freezing temperatures, the spa should be prepared as follows: 1 Shut off power 2 Drain spa of all water. Disconnect the inlet and outlet union to the Control Pack 3 If spa is equipped with a blower, turn on power and run the blower for 10 seconds to clean the air channels of water. 4 Shut off the power 5 Remove any remaining water with a sponge or wet dry vacuum.
Owners Manual Limited Warranty LIMITED WARRANTY Canadian Spa Company. Manufacturing extends the following warranties to the original purchasers of its portable spas: Structural Warranty: Canadian Spa Co. warrants structure of the spa shell against water loss due to structural failure for the period of 25 years from the date of purchase by the original owner. If in Canadian Spa Co. opinion, structure proves to be defective Canadian Spa Co.
Owners Manual Our vision is to continue being a caring viable, community-driven company. We improve our customers quality of life by delivering a unique product and outstanding customer care. Our pride of reputation ensures peace of mind and continuous commitment to our customers. Notre objectif est de demeurer une societe quiassocie bien etre, viabilite et esprit communautaire.
Owners Manual North America Office: Canadian Spa Company 2-3620B Laird Road Mississauga, Ontario Canada, L5L 6A9 T: +1-877-347-7727 F: +1 (905) 825 2513 www.canadianspacompany.ca US Office: Canadian Spa Company 6848 Airport Rd W Jordan Utah 84084 T: +1-877-347-7727 T: +1 (801) 696-5677 www.canadianspacompany.com UK Office: Canadian Spa Company Canada House Salbrook Road Salfords, Redhill Surrey, RH1 5GL, UK T: +44 1293 824094 F: +44 1293 824750 www.canadianspacompany.co.
