User manual

IP Telephone User Guide
52
A number of different actions are possible for an incoming call:
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Ring the phone as normal; eventually ringing-out to voicemail if the
call is not answered in time.
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Allow the phone to ring for a specified time and then divert to a
specified number.
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Divert all calls to another number.
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Divert all calls to voicemail.
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Divert calls to another number if the phone is busy.
Note that only one of voicemail and divert can be used at
once.
By default, none of these above actions are enabled on the device. An
incoming call will either stay ringing or divert to any voicemail feature you
have setup on your phone.
In addition calls can be diverted to a particular number when the line is
busy rather than being directed to the voicemail.
The following sections describe how to configure the Flexor 500 to enable
the actions described above for incoming calls.
Setting up call divert
To enable call diversion for all incoming calls enter an number from the
Call Management web page in the Call Divert Number field. Click on Save
Settings to store the new setting and return to the home page.
The call diversion is then activated using the
Do Not Disturb button from
the device. If there is no number set then the
Do Not Disturb button causes
all incoming calls to be forwarded to the SIP account voicemail.
Now if a call is received and the Do Not Disturb function is set, the Flexor
500 will divert the call to the specified number. Note that your VoIP
account will be billed for the diverted part of the call.
Setting up voicemail
The voicemail is also enabled using the
Do Not Disturb button. This is only
used when there is no divert number set.
Your ITSP provider will have provided you with details of how to listen to
and edit your voicemail messages. This is typically displayed via a web
page. Refer to your ITSP for more information.
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