User manual

IP Telephone User Guide
33
Voicemail
Most ITSP companies provide a voicemail facility so that callers can leave
messages if the call is not answered.
The Flexor 500 shows when there are voicemail messages waiting using
the MWI (Message Waiting Indicator) LED.
If there are new messages then a soft key in the default screen changes
to show this. An extra line of text is shown below the current time with the
number of new messages.
The voicemail can be accessed using this soft key or through the
Voicemail
option on the main menu.
The call option provides the ability to call the voicemail number to retrieve
and manage the messages.
Call list
During a call it is possible to view the state of each of the four lines. This is
accessed through the
Calls
soft key.
The list shows each line with the current state and the number where
appropriate. If a match is found for the number in the contacts list then
this is converted into a name.
In the first example there is an incoming call active an line 1. The number
matched that for Laura Jones’ home number. Line 2 has a call from an
unrecognized mobile number that is currently on hold. Line 3 had an
outgoing call to Andrew Wilson that has now ended. Line 4 is currently
idle and does not have an associated number.