Instruction manual

APPENDIX A. TROUBLESHOOTING
A-8
'08-18-94 15:30:00','S','PC1','PC1',
'Transaction was canceled by client.'
'08-18-94 15:30:00','S','PC1','PC1',
'DBSELECT Stopped'
'08-18-94 15:30:00','S','PC1','PC1',
'DBSELECT Begin Pipe Queue dump to
C:\RTMS\DATA\QUEUE.DAT'
'08-18-94 15:30:01','S','PC1','PC1',
'DBSELECT Dumping 20 Queue Records'
'08-18-94 15:30:01','S','PC1','PC1',
'DBSELECT End Pipe Queue Dump to
C:\RTMS\DATA\QUEUE.DAT'
'08-18-94 15:30:01','S','PC1','PC1',
'DBSELECT Acknowledged Named Pipe
\PIPE\RTMS Server Waiting for connection'
Sections 7 and 8 in the RTMS manual give
information on use of Named Pipes and the
Queue.Dat file.
To start data collection with DBSelect:
• Press the UPDATE button.
• With RTM, ensure that MONITOR MODE is
selected.
If the DBSelect and/or RTM program is running
and is collecting data but no data is displayed,
check the following:
• Has enough time elapsed that the data has
been collected. For example, daily data
may only be available at midnight. With
radio or phone there may be some delay as
data is being collected.
• Check that the correct data are selected
and that they matched what is available
from the datalogger. To check the list of
available data tables from the station, add a
new display in RTM or highlight the station
name in DBSelect. With RTM the field
selections should also be checked.
• If the list of tables has changed then the
data the datalogger is storing no longer
matches what is selected for collection.
Either the datalogger program or the
DBSelect or RTM selections are incorrect
and will need to be updated to solve this
problem. Table names like T01 indicate
that the datalogger has no data labels in the
program. This can result from using a
keyboard display to program the datalogger.
DBSelect and RTM will generate messages
like the following when data selections and
the data available from the datalogger do
not match:
'08-18-94 15:01:38','F','PC1','PC1',
'RTMadviseWait:DlsBadTable: One_min'
'08-18-94 15:07:36','S','PC1','PC1',
'DBSELECT DlsWaitForTable returned
DlsBadTable CR10T.Five_min'
'08-18-94 15:07:36','S','PC1','PC1',
'DBSELECT DlsFieldListGet returned
DlsBadTable'
The following messages from the datalogger
can indicate that its programming was changed:
'08-18-94 15:01:38','S','PC1','CR10T','Send:
Get Table Definitions.'
'08-18-94 15:01:39','S','PC1','CR10T','Table
Definitions from 'CR10T' changed.'
If the list of tables for a datalogger only contains the
INLOCS, STATUS, TIMESET, and ERRORLOG
tables with no user defined data tables (created with
P84 in datalogger program.DLD file), the datalogger
has probably lost power or has not been
programmed. If so the .DLD program should be
downloaded. Downloading will erase all data in the
datalogger so download with caution. Along with
the messages above, the following message may
also be logged if power was lost.
'08-18-94 15:01:39','W','PC1','CR10T',
'Program not downloaded'
'08-18-94 15:07:34','W','PC1','CR10T',
'Station Number changed from 0000 to
0002 '
If RTM strip charts are not displaying data,
check the current time on the strip chart display.
If the current time is red the datalogger clock is
ahead of the computer's clock (used as the
reference for strip charts). The following
messages will also be found in the SWF$.LOG.