Specifications

Appendices
CameraMan

1-CCD Camera System Installation and Operations Manual 3-7
F: Troubleshooting
If you experience problems with your CameraMan
?
system, use the following troubleshooting steps for assistance. If you
are unable to resolve the problem, contact Customer Support at [phone].
!
As you go through this section, make notes about error messages or operation anomalies to discuss with
Support personnel if you need to contact them. Please be near the equipment when calling.
Problem The camera's video is not working properly.
Solution 1. Verify that the VIDEO SELECT switch on the
back of the camera is set properly.
2. Verify that the appropriate video connection
is being used on the back of the camera—
either S-VIDEO or COMPOSITE VIDEO OUT,
BUT NOT BOTH.
3. Verify that the video output of the camera is
connected to the appropriate video input on
the switcher, CODEC, or monitor.
4. Verify that the video cables are good. Try a
different one if possible.
5. Verify that the monitor(s) is working.
Problem There are no communications through the RS-232 port.
Solution 1. Verify that the cable is wired correctly.
2. Verify that Switch Bank B - Switch 1 (PROTOCOL
SELECT) on the back of the camera is set properly.
3. Verify that Switch Bank A – Switch 7 (BAUD
RATE) on the back of the camera is set properly.
4. Verify that the BASE UNIT ADDRESS switch is set
properly.
5. Does the COM light above the RS-232 port on the
back of the camera blink when you send a
command through this port? If no, change the
cable and retry.
!
Verify that you are not using a null-modem
cable.
UP
DOWN
SWITCH BA NK
-A-
SWITCH BA NK
-B -
123456 78
1234 56 78
S-VI DEO
COM P OSI TE
BA SE UNI T
AD DRES S
TALLY LIGHT
INTERFACE
S-VIDEO
COM POSITE
UP
DOWN
SWITCH BANK
-A-
SWITCH BANK
-B-
12345678
12345678
S-VIDEO
COMPOSI TE
BASE UNIT
ADDRESS
Up
Down
BASE UNIT
ADDRESS