Specifications

Page 27
Appendices
Appendix A: Troubleshooting
Keypad Address
correct?
Battery in place?
Cable in PVI Com Port?
Does Switch on camera match connection?
Does the RS-232
LED blink?
Is PROTOCOL
SELECT
correct?
Problem: The Tracking System Keypad will not control the autoTRACK Camera
when used in the wireless RF mode.
Solution: 1. Verify that the batteries are installed in the keypad properly.
2. Verify that the settings match for the BASE UNIT ADDRESS switch on
the back of the autoTRACK Camera and the BASE UNIT ADDRESS
switch in the battery compartment of the keypad.
3. Verify that the RF command switch on the back of the autoTRACK
Camera is set to ENABLE . (B4-DOWN)
4. Verify that the LED on the front of the Tracking System Keypad
illuminates for a few seconds when the battery is rst installed.
Problem: The Tracking System Keypad will not communicate with the
autoTRACK Camera in a hard-wired mode.
Solution: 1. Verify that the CameraMan Keypad Cable is connected from the PVI
COM port on the back of the Main Docking Station to the RJ-11 jack in
the battery compartment of the Tracking System Keypad.
2. Does the LED on the front of the keypad illuminate for a few seconds
when the keypad is rst plugged in? If not, then replace the cable with
supplied cable only. DO NOT USE A TELEPHONE CABLE.
Problem: The autoTRACK Camera’s Video is not working properly.
Solution: 1. Verify that the VIDEO SELECT switch on the back of the autoTRACK
Camera is set properly.
2. Verify that the appropriate video connection is being used on the back
of the Main Docking Station, either S-VIDEO or COMPOSITE VIDEO
OUT (see page 3), BUT NOT BOTH!
3. Verify that there is a solid connection of the CameraMan Cable to both
the Main Docking Station and the autoTRACK Camera.
Problem: No communications through the RS-232 port.
Solution: 1. Verify that the cable being used is wired correctly.
2. Verify that the Baud Rate and PROTOCOL SELECT switch on the back
of the autoTRACK Camera are set properly.
3. Does the COM LED next to the RS-232 port on the back of the Main
Docking Station blink when you send a command through this port?
• If not, then change the cable and retry.
• If so, then verify that the BASE UNIT ADDRESS is accurate.