User Manual
Professional Access Point
Administrator Guide
Support Information - 277
Support Information
If you are having trouble with the configuration or operation of your access point:
1. Refer to the “Troubleshooting” section in this guide.
2. Go to the Support section of the USRobotics Web site at www.usr.com/support/. Many of the most
common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web
pages for your product. The product number of the Professional Access Point is 5453. You may need
to know this to obtain information on the USRobotics Web site.
3. Submit your technical support question using an online form at www.usr.com/emailsupport/.
4. Contact the USRobotics Technical Support Department. To receive assistance, you need your serial
number.
Country Webmail Voice Support Hours
United States www.usr.com/emailsupport (888) 216-2850 8:00 A.M.–6:00 P.M.
M–F, Central Time
Canada www.usr.com/emailsupport
(888) 216-2850 8:00 A.M.–6:00 P.M.
M–F, Central Time
Austria www.usr.com/emailsupport/de
+43 07 110 900 116 8:00–18:00, M–F
Belgium (Flemish) www.usr.com/emailsupport/bn
+32 70 23 3545 8:00–18:00, M–F
Belgium (French) www.usr.com/emailsupport/be
+32 70 23 3546 8:00–18:00, M–F
Czech Republic www.usr.com/emailsupport/cz
Denmark www.usr.com/emailsupport/ea +45 70 10 4030 8:00–18:00, M–F
Finland www.usr.com/emailsupport/ea
+358 98 171 0015 8:00–18:00, M–F
France www.usr.com/emailsupport/fr
+33 082 5070 693 8:00–18:00, M–F
Germany www.usr.com/emailsupport/de
+49 0180 567 1548 8:00–18:00, M–F
Hungary www.usr.com/emailsupport/hu
+49 0180 567 1548 9:00–17:00, M–F
Ireland www.usr.com/emailsupport/uk
+353 1890 252 130 8:00–18:00, M–F
Italy www.usr.com/emailsupport/it
+39 848 80 9903 8:00–18:00, M–F
Luxembourg www.usr.com/emailsupport/be
+352 342 080 8318 8:00–18:00, M–F
Middle East/Africa www.usr.com/emailsupport/me
+44 870 844 4546 8:00–18:00, M–F
Netherlands www.usr.com/emailsupport/bn
+31 (0) 900 202 5857 8:00–18:00, M–F
Norway www.usr.com/emailsupport/ea
+47 23 50 0097 8:00–18:00, M–F
Poland www.usr.com/emailsupport/pl
Portugal www.usr.com/emailsupport/pt +351 (0) 21 415 4034 8:00–18:00, M–F
Russia www.usr.com/emailsupport/ru
+7 8 800 200 200 1 10:00–18:00, M–F
Spain www.usr.com/emailsupport/es
+34 902 11 7964 8:00–18:00, M–F
Sweden www.usr.com/emailsupport/ea
+46 (0) 77 128 1020 8:00–18:00, M–F
Switzerland www.usr.com/emailsupport/de
+41 0848 840 200 8:00–18:00, M–F