System information
CAMBRIDGE SOUND MANAGEMENT
12
Error Codes and Clear Error
System errors are shown on the control module front panel display.
If an error occurs, the message “Status: Error” will be displayed. To
determine the cause of the error, press NEXT (right arrow button), to
display the error code.
Error Codes
If one or more errors exist in the sound masking system, an eight
digit error code is displayed on the LCD display (scroll forward to the
“Error” screen). The error state is indicated by an eight digit code of
the form:
Error: 0_000000
Clearing Error Codes
To clear an error that is currently shown on the display:
1. Press the right arrow button on the front panel to see the error
code
2. Press the up arrow to clear the error code
3. If the error still persists, the problem has not been resolved
4. If you are not sure how to resolve the problem, contact
support@csmqt.com
Examples
Error: 0_000001
Error: 0_000004
Error: 2_000000
Error: 4_000000
Error: 8_000000
Short sensed in the wiring of the zone
Emitter not working
Over temperature
Intermittent fault
Contact the manufacturer
Error Code for Zone 1
Reserved
Error Code for Control Module
Where a number other than “0” indicates an error.