Instruction Manual

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Microsoft PlaysForSure before then serving the content to Evo, but this operation is not guaranteed as it is purely a function of the server.
• If attempting to play 24-bit WAV or FLAC content a wired Ethernet connection is normally required for reliable operation due to bandwidth
considerations.
• Check Evo is capable of playing back the file type you are trying to access.
If you have problems with USB Media playback check the following:
• Check Evo is capable of playing back the file type you are trying to access.
• For USB Media Evo can only play non DRM files. Files that have DRM controls cannot be played.
• Check that your device does not require more than 1A if it is powered from the USB socket itself.
• Check your device format is supported by Evo.
• The way you organise your USB media affects how efficiently Evo can browse the content. A good practice is to create folders for Artists within
which you should have subfolders for each Album which then contain the tracks for that Album. Libraries with thousands of tracks in one folder will
progressively slow down Evo's media browsing.
A TV connected to a digital input has dropouts, glitches or disrupted audio.
• Some TVs have been found to have issues on digital inputs. Enabling TV mode in the StreamMagic app for the digital input connected to a TV
should reduce the chance of audio issues from the TV.
MQA tracks do not display as MQA on the front panel.
• If you are using one of the digital inputs, check that TV Mode is disabled.
There is no power:
• Ensure the AC power cord is connected securely.
• Ensure the plug is fully inserted into the wall socket and is switched on.
• Check fuse in the mains plug or adaptor.
There is no sound:
• Make sure the unit is not in Standby mode.
• Check that the source component is properly connected.
• Check that your speakers are properly connected.
• Make sure Evo is not in mute mode.
There is no sound on one channel:
• Check speaker connections.
• Check interconnects.
There is a loud buzz or hum:
• Ensure no interconnects are loose or defective.
There is weak bass or diffused stereo imaging:
• Ensure that speakers are not wired out of phase.
The remote handset will not function:
• Check that the batteries have not expired.
• Ensure that nothing is blocking the remote sensor.