User Manual

Getting Started
21
3.2.1 Who Should Use This Guide?
The guide is for use by the system installer and the end user IT professional. The system installer
will require expertise in the following areas:
• Outdoor radio equipment installation
• Network configuration
• Use of web browser for system configuration, monitoring and fault finding
3.2.2 Contact Information
Postal Address: Motorola, Inc.
Unit A1, Linhay Business Park,
Eastern Road,
Ashburton,
Devon. TQ13 7UP
United Kingdom
Web Site:
http://www.motorola.com/ptp
Sales Enquiries:
[e-mail]
Web Support:
http://www.motorola.com/ptp
Email Support:
[e-mail]
All Other Enquiries:
[e-mail]
Telephone Enquiries and Global Support: [phone] (Toll Free in the USA) and
[phone] (Toll Free in the Uk).
Table 4 Contact Information
3.2.3 Repair and Service
For unit repair or service, contact your service provider or an authorized Motorola Point-to-Point
Distributor for Return Material Authorization (RMA) and shipping instructions. Alternatively,
contact the PTP Global Technical Support Center to process an RMA.