User Guide

Troubleshooting Guide - Grinder
PROBLEM Possible Cause What To Do
Optimum Grind
Setting is
producing an
under extracted
espresso
New Burrs are bedding in.
This is normal for the first
few uses.
Turn the Bean Hopper clockwise in
small increments to a finer Grind
Setting to keep an optimum espresso
extraction. Use the information on
pages 14-15 to help.
Beans are losing freshness.
Not enough coffee grinds used. Dose more coffee grinds.
Grinds not tamped
(compacted) enough.
Tamp more firmly. See Espresso
Extraction Guide section, page 15.
GRINDER LIGHT
does not
illuminate after
pressing
ON/OFF BUTTON
The machine is not plugged
into the power outlet.
Insert in the Power Plug into power
outlet & switch on.
The Bean Hopper is not seated
correctly & not activating the
red Interlock Pin.
Turn the Bean Hopper in a clockwise
direction to lock into place.
See Care & Cleaning, page 29.
GRINDER LIGHT
flashes when
trying to grind
beans.
Hopper Gates are closed or
not fully open.
Turn the Bean Hopper in a clockwise
direction to a Grind Setting between
30-0 to fully open the Hopper Gates.
See Removable Bean Hopper section,
page 8.
GRINDER LIGHT
illuminated red
Grinder Motor in protection
mode to prevent overheating.
Grinder has been used for
long periods in a short space
of time.
Leave the Grinder for 5 minutes.
The GRINDER LIGHT will illuminate
white to indicate normal use can
be resumed.
No coffee
grinds coming
from the
Grinder Outlet
No coffee beans in the Bean
Hopper.
Fill the Bean Hopper with freshly
roasted coffee beans.
Hopper Gates are closed or
not fully open.
Turn the Bean Hopper in a clockwise
direction. At Grind Setting 30, Hopper
Gates are fully open. See Removable
Bean Hopper section, page 8.
The Grind Chamber or Outlet
is blocked.
Grinder needs cleaning.
See Care & Cleaning, pages 28-29.
Coffee grinds
are coarse
when on a fine
Grind Setting
Grind Setting not correct. Adjust the Grind Settings by turning
the Bean Hopper. See Tips for
Grinding, & Extraction, pages 14-15.
Top Burr not seated correctly.
Coffee beans or grinds are
caught around & under the
Top Burr.
Top Burr needs cleaning.
See Care & Cleaning, pages 28-29.
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