Warranty Guide
(f) Flooring damage caused by moisture intrusions from concrete hydrostatic pressure, flooding, or plumbing
leaks, along with high levels of alkalinity, or by moisture trapped below the Flooring that creates mold or mildew;
(g) damage caused by or resulting from installation over radiant heat systems that exceed 85⁰ F or radiant heat
systems not installed as required by the Installation Guide;
(h) changes in Flooring color due to aging, moisture, exposure to sunlight or Ultra Violet rays (which may cause
oxidation of finish/ stain);
(i) Flooring discoloration caused by area rugs;
(j) loss of Flooring finish gloss over time consistent with normal wear & tear;
(k) scratches, gouges, staining, finish wear through or other finish issues on the Flooring caused by failure to
follow the Maintenance Guide such as damage caused by vacuum cleaner beater bars, castor wheels, chairs, or
other furniture without proper floor protectors, or damage caused by using mineral spirits, paint thinner, or other
solvents on the Flooring;
(l) damage to Flooring finish caused by tape or adhesive;
(m) Flooring damage caused by natural events such as hurricanes, earthquakes, and tornadoes;
(n) Flooring installed with visible defects;
(o) any Flooring deformity that is not measurable or visible from a standing position in normal lighting; or
(p) Flooring damage caused by a failure to follow the recommended installation and maintenance procedures as
set forth in the Installation and Maintenance Guides.
Natural variations in color and characteristics such as grain patterns, knots, and mineral streaks may occur
within and between individual Flooring planks. Variations in color and character are not covered under
warranty. Flooring, especially when smoked/fumed or reactive stained, will change color over time as a result
of oxidation and UV rays. This color change is inherent and not a defect. This limited warranty excludes color
variation between orders, individual planks and/or samples. Cali Bamboo does not warrant that the Flooring
will match or coordinate with purchaser furnishings, trim, cabinetry, railings, etc.
It is the installer’s responsibility to document all jobsite conditions and measurements including the installation
date, site relative humidity, temperature, and subfloor moisture content at the time of installation, and other
documentation required under the Installation Guide.
THIS IS THE COMPLETE WARRANTY AND IT IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED
WARRANTIES AND CONDITIONS OF EVERY KIND, WHETHER CONTRACTUAL OR STATUTORY,
ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. Some states do
not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Limitation of Damages:
IN NO EVENT SHALL CALI BAMBOO BE LIABLE UNDER THIS WARRANTY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF CALI BAMBOO HAS BEEN INFORMED, OR
SHOULD BE AWARE, OF THEIR LIKELIHOOD, OR FOR ANY OBLIGATIONS OR DAMAGES OTHER
THAN THE SPECIFIC WARRANTY SERVICE OBLIGATIONS EXPRESSLY SET OUT ABOVE. Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.