Use and Care Manual
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Engineered Flooring Care & Maintenance
Care & Maintenance
CALI Care & Maintenance Guidelines | Engineered Bamboo
Frequently Asked Questions
How do I fix a scratch on my finish?
If the If the scratch is white, the finish has not been compromised and is repairable. Simply using a flooring cleaner, like Bona, should
eliminate these blemishes. If the scratch is deeper but the raw wood is not exposed, light buffing with a microfiber cloth can shine up the
dull area. Often the damage becomes less obvious. For scratches that cannot be buffed out, use a Cali Bamboo touch-up marker.
Cali Bamboo touch-up markers can be purchased at https://www.calibamboo.com/floor-care-items.html
The wood veneer was damaged through the finish. Can it be repaired?
If you have a minor chip or slight damage, this may be minimized using a Cali Bamboo touch-up marker and/or Fil-Stik. Cali Bamboo Fil-
Stiks are wood fill products that work great to reduce the appearance of deeper blemishes. In most cases, more than one shade may be
appropriate. If the damage is severe enough, board replacement is typically the best option.
Cali Bamboo Fil-Stiks can be purchased at https://www.calibamboo.com/floor-care-items.html
How can I remove a stain?
When removing stains from any wood floor, always begin at the outer edge of the stain and work toward the middle.
Can I refinish my Cali Bamboo
®
Flooring?
Major modifications are not recommended and are never a guaranteed solution; all repairs are unique. Nevertheless, it is possible to
refinish or recoat. Always seek assistance from an NWFA Certified Installer, and always test on a sample plank before you proceed.
Refinished or recoated floors are not covered under warranty.
Occasional Flooring Noise
Floor noise is normal and will vary from one installation type to the next. Occasional noise is due to structural movement and may relate to
sub-floor type, flatness, deflection, and/or related to the fasteners, changes in environmental conditions, relative humidity, and the amount
of topside pressure applied to the flooring. For these reasons floor noise is not considered a product or manufacturer defect.