USB-C Gen.2 Dock USER GUIDE For more information visit www.CalDigit.
Table of Contents 1. General Information ....................................................... 3 Introduction General Use Warnings Safety Warnings System Requirements In the Box 3 4 4 5 5 2. Feature Compatibility ..................................................... 6 Laptop Compatibility Monitor & Charging Compatibility Tablet/Phone Compatibility 6 7 8 3. Using the USB-C SOHO Dock .......................................
1. General Information Introduction The CalDigit USB-C SOHO Dock, or Small Office Home Office Dock, is built on the concept that more and more of us are working remotely from home, and we need a way to get all of our devices connected. This powerful bus-powered, or AC-powered dock, offers next-level Gen.2 10Gb/s USB-C performance in order to take advantage of your laptop’s full potential. The versatility of the USB-C SOHO Dock allows users to connect their devices when on-the-road, or at their home office.
General Use Warnings • Please read the USB-C SOHO Dock manual thoroughly and familiarise yourself with the product before use. • A safe temperature range is between 28°C - 50°C (82°F-122°F) • Avoid using the USB-C SOHO Dock in humid environments. Moisture and condensation can accumulate in the device and cause damage to the electrical components. • Only connect a Type-C Charger to the SOHO Dock that follows USB Power Delivery Compliance.
System Requirements ThunderboltTM 3 or ThunderboltTM 4 USB-C Computer macOS 10.13.6 or later Windows 10 or later In the Box A 1 x USB-C SOHO Dock B 1 x USB-C Cable (0.
2. Feature Compatibility Laptop Compatibility The USB-C SOHO Dock is compatible with both USB-C Gen.2 (10Gb/s), USB-C Gen.1 (5Gb/s), ThunderboltTM 3 (40Gb/s), and ThunderboltTM 4 (40Gb/s) laptops. As the USB-C SOHO Dock is Gen.2, users on USB-C Gen.1 laptops will see reduced functionality. Mac PC USB-C Gen.1 USB-C Gen.
Monitor Compatibility See the chart below for details on the maximum resolutions possible through the USB-C SOHO Dock. Dual “extended” displays and “mirrored” displays are possible on Windows PCs. macOS users can use two monitors in “mirrored” mode only. Dual Extended displays are not supported on macOS as it does not support MST (MultiStream Transport). Windows USB-C Gen.
I/O & Charging Compatibility Bus-Powered Mode (SOHO Dock powered by host) Thunderbolt 3 & USB-C Windows PCs Thunderbolt 3 & USB-C Macs USB-C iPad Pro/Air/ Windows Tablet Yes Yes **No Yes Yes Yes USB-C Port USB-A Port SD4.0 Reader micro SD4.0 Reader Yes Yes Yes Yes **No Yes If you intend to use an external storage device with the SOHO Dock when connected to an iPad Pro or Windows tablet, first plug in a Type-C charger* to the SOHO Dock before connecting the external storage device.
AC-Powered Mode (SOHO Dock powered by Type-C Charger) Windows USB-C Gen.2 Laptop 12” MacBook (USB-C) MacBook Pro/ iMac/Mac Pro/ Mac mini Thunderbolt 3 Windows Laptop iPad Pro or Windows Tablet Laptop/ Tablet Host Charging* Yes Yes Yes Yes Yes USB-C Port Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes USB-A Port SD4.0 Reader micro SD4.0 Reader Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes * Type-C charging cable and charger not included.
3. Using the USB-C SOHO Dock Connecting the USB-C SOHO Dock to your computer (Bus-Powered) 1. Connect one side of the supplied USB-C cable to the port labelled [Computer] on the USB-C SOHO Dock. [1] 2. Connect the other side of the USB-C cable to your computer’s USB-C, ThunderboltTM 3 or ThunderboltTM 4 port. 3. The USB-C SOHO Dock is now powered by your laptop and ready to use.
Connecting the USB-C SOHO Dock to your computer (AC-Powered) 1. Connect one side of the supplied USB-C cable to the port labelled [Computer] on the USB-C SOHO Dock. 2. Connect the other side of the USB-C cable to your computer’s USB-C, Thunderbolt 3 or 4 port. 3. Connect your laptop’s USB-C charging cable to the dedicated Power Delivery port [ ]. [2] [3] 4. The USB-C SOHO Dock will now be charging your laptop and is ready to use. [1] A 10Gb/s, 5A USB-C Cable is required if using 3rd party cables.
4. Interface Summary microSD 4.0 UHS-II SD 4.0 UHS-II Card Reader Card Reader USB-C 3.2 Gen.2 USB-A 3.2 Gen.2 10Gb/s Data Port 1.3A (6.5W) 10Gb/s Data Port 1.5A (7.5W) HDMI 2.0b DisplayPort 1.4 Up to 3840 x2160 @ 60Hz * Pass-Through Laptop Charging ** (100W PD) USB-C Host Detatchable Connection USB-C Cable * Dual Mirrored monitors supported on macOS & Windows. Extended monitors are supported on Windows only. ** [ ] Laptop charging port is for Power Delivery only. Not for data or video signals.
USB-C (Host Connection) The USB-C SOHO Dock features a full speed Gen.2 USB-C port that offers 10Gb/s performance. It is this performance that allows the dock to provide features not previously available through a Gen. 1 dock. NOTE The USB-C host connection port must be used to connect the USB-C SOHO Dock to a computer. Do not use any other USB-C port on the dock. HDMI 2.0b The HDMI 2.0b connector supports resolutions up to 4096 x 2160 60Hz* and HDR10 content in order to connect to a monitor or TV.
Inserting an SD Card into the USB-C SOHO Dock To insert your SD card into the SOHO Dock line up the SD card with the connectors facing downwards, and the text on the card facing upwards (See the diagram below). Inserting a microSD Card into the USB-C SOHO Dock To insert your microSD card into the SOHO Dock line up the microSD card with the connectors facing upwards, and the text on the card facing downwards (See the diagram below).
USB-C (Pass-Through Charging Port) The USB-C SOHO Dock’s dedicated Pass-Through charging port supports up to 100W power delivery. This allows the SOHO Dock to provide power to the connected laptop or tablet, in addition to providing power to the SOHO Dock itself, and its connected USB devices. The actual power that your laptop or tablet will get will depend on the wattage of the charger you are using, and how many USB devices in total you have attached to the SOHO Dock.
SOHO Dock Laptop Power Delivery Wattage (Apple Chargers + USB Devices) The chart below shows the laptop power delivery wattage possible when using typical Apple Type-C chargers, without USB devices connected, and with USB devices connected.
USB-A (10Gb/s Data Port) The USB 3.2 Gen.2 USB-A port allows users to conveniently add any USB-A device to their laptop such as a mouse, keyboard, or external storage device. Bus-Powered The USB-C SOHO Dock is a bus-powered device which means that it doesn’t require an external power source to operate, as it draws power from the computer’s port. However, users can connect their laptop’s USB-C charging cable in order to charge their laptop.
AC-Powered When connecting a Type-C charger to the SOHO Dock, the power delivery is shared by all the available USB ports on your dock. This includes the Pass-Through Charging port and the remaining two USB ports. As an example, if you attach a 96W Type-C charger to the SOHO Dock, you will receive 84W laptop charging. Then as you add a USB-C or USB-A device the power delivery will reduce in order to accommodate the attached USB devices and supply enough power to them.
5. CalDigit USB-C SOHO Dock Specifications Interface: System Requirements: USB-C Power Delivery macOS 10.13.6 or later USB-C (10Gb/s) Host Port Windows 10 or later USB-C (10Gb/s) Data Port iPadOS 13.6 or later USB-A (10Gb/s) Data Port USB-C Laptop/Tablet or HDMI 2.0b Thunderbolt 3/4 Laptop DisplayPort 1.4 In The Box: SD 4.0 UHS-II Card Reader 1 x USB-C Gen.2 SOHO Dock microSD 4.0 UHS-II Card Reader 1 x USB-C Cable (0.
6. Optional Accessories (available on CalDigit online store) USB-C Cables CalDigit USB-C Cable 1.0M (10Gb/s) DisplayPort to HDMI Adapter CalDigit “Active” DisplayPort to HDMI Adapter Please contact CalDigit or an authorized CalDigit reseller for availability and pricing.
7. Technical Support and Warranty Information Technical Support If you run into any issues while using your USB-C SOHO Dock, please contact CalDigit Technical Support. • Email (US): support@caldigit.com • Email (UK/EU): eusupport@caldigit.com • Phone (US): (714) 572-6668 • Phone (UK/EU): +44 (0) 1993 700 972 • Website: https://www.caldigit.com/support When contacting CalDigit Technical Support, make sure to be at your computer and have the following information available: 1.
