882-GPRS-XXX, 882-EDGE-XXX, & 882-HSPA-XXX GSM Cellular Data Modem & IP Router User Manual 001-0003-832 Revision 3; September 2009
REVISION HISTORY February 2008 Released July 2008 Rev 2 updates include Firewall functionality, new screen formats. September 2009 Rev 3 updates include Black case with new power supply connector, Internal/External Serial ports, new screen format configuration file save & upload, and other functionality revisions. Removed 882-HSDP unit references.
TABLE OF CONTENTS SECTION 1 – PREFACE ....................................................................................................................... 7 Copyright Notice..................................................................................................................................... 7 Modem Use ............................................................................................................................................. 7 Interference Issues .........................
TABLE OF CONTENTS SECTION 7 – LAN CONFIGURATION ........................................................................................... 27 LAN Configuration ............................................................................................................................... 28 Ethernet IP Address .......................................................................................................................... 28 Ethernet Subnet Mask ....................................................
TABLE OF CONTENTS SECTION 11 – SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP, FOR FUTURE RELEASE) ............................................................................................................................................... 37 SNMP Configuration ............................................................................................................................ 37 SNMP........................................................................................................................
TABLE OF CONTENTS Remote Port ...................................................................................................................................... 46 Local Port .......................................................................................................................................... 46 PAD Mode ........................................................................................................................................ 46 Pad Protocol ............................
SECTION 1 – PREFACE Copyright Notice ©2009 CalAmp. All Rights Reserved. This manual covers the operation of the CalAmp 882-GPRS, 882-EDGE, and 882-HSPA Cellular Data Modem IP Routers. Specifications described are typical only and are subject to normal manufacturing and service tolerances. CalAmp reserves the right to modify the equipment, its specification or this manual without prior notice, in the interest of improving performance, reliability, or servicing.
Mobile Application Safety • Do not change parameters or perform other maintenance of the 882 GSM Series modem while driving. • Road safety is crucial. Observe National Regulations for cellular telephones and devices in vehicles. • Avoid potential interference with vehicle electronics by correctly installing the 882 GSM Series modem. CalAmp recommends installation by a professional.
SECTION 2 – PRODUCT OVERVIEW Module Identification Label Information The label contains the CalAmp part number, serial number, FCC ID and the IMEI numbers. The IMEI number is used by the GSM network to identify valid devices. The IMEI is only used to identify the device, and has no permanent or semi-permanent relation to the subscriber. IMEI Dec: The International Mobile Equipment Identity number of the cellular module in decimal format.
External Connections Front panel connections Fig. 2.
Back panel connections Fig. 2.2 882-GPRS/EDGE and 882-HSPA Back Panel Panel Indicator ETHERNET Connection Description RJ-45 Ethernet USB HOST USB Interface for Ethernet connection to devices Interface for external devices (i.e., memory drives or GPS devices). ODP use only. One second hold for unit reset. If held for at least 4 sec, will reconfigure unit to factory default settings.
Accessories & Options Accessory/Option Order Number Description 401-7500-001 4” Rubber Duck Antenna L2-ANT0003 3” Mag Mount Antenna 150-7001-001 110 VAC Input Power 150-7500-002 DC Power Cable L2-CAB0002 DB-9 Serial Cable L2-CAB0006 Ethernet cable Primary Antenna The primary antenna connection on the 882 GSM Series modems are female connectors, therefore you must purchase an antenna with an SMA male connector. Do not select an SMA antenna with “reverse polarity” or RP-Male.
The diversity port on the device supports three bands, Cellular (850MHZ), PCS(1900MHZ), and GPS(1575MHZ). Connect a dual band cellular antenna to this port to implement RX diversity on the unit and increase receive sensitivity on the cellular network. Connect a GPS antenna, with an average gain >-5dBi, if using the GPS functionality. If both RX diversity and GPS are required, install a Cellular/GPS combo antenna. GSM Communications Only GSM models have SIM cards.
SECTION 3 – GETTING STARTED The 882 GSM Series modems can be configured via HTML web pages or AT commands on the serial port. You will need a GSM Cellular account and a carrier provided SIM card. For TCP/IP please request a GSM account with Mobile IP and optionally Static IP or Simple IP (SIP). This is carrier dependent. The modem is configured with default settings and is ready to be configured via HTML. You may need to activate the modem with your carrier to start using it.
Find and select “Internet Protocol (TCP/IP)” from the list box and then click the “Properties” button (Figure 3.1). The TCP/IP configuration window will pop up, refer to Figure 3.2. Under the General tab, select radio button “Obtain an IP address automatically” and “Obtain DNS server address automatically” (Figure 3.2). Click the OK button to close TCP/IP configuration window. Click the Close button to complete the computer preparation for the 882 GSM Series modem. Figure 3.
Figure 3.4: 882-HSPA Configuration Home Page (without SIM card) Web screens are similar for all modems; the top header will display the unit’s model number. The PPP status on the Home page will show DOWN because the new device is not enabled. The Service Type will show Check SIM if the SIM is invalid, missing, or if the PIN needs to be entered. Also, the MDN and IMSI lines show NOT AVALABLE.
Inserting the SIM Card Power down the unit and insert the SIM card with the gold side up as shown in Figure 3.5. Push the card completely into the slot until it clicks in place. Figure 3.5: SIM Insertion Power up the modem and return to the Home page to confirm the modem recognized the SIM card. The MDN may show the phone number and the IMSI and carrier information should display. Also, the PPP connection may not show as up until the SIM card is unlocked. Refer to Figure 3.7.
Figure 3.
SECTION 4 – SIM CARD PIN SECURITY SETTINGS One of the key features of GSM is the Subscriber Identity Module (SIM), commonly known as a SIM card. The SIM is a detachable smart card containing the user's subscription information. This allows the user to retain information after switching modems. The SIM has a security feature which, when enabled, will require the user to enter a valid PIN before the modem will connect to the cellular network.
Enabling PIN Security The PIN can be enabled from the SIM page by selecting NO for Disable PIN, entering the current PIN in the field provided, then clicking the SAVE button. The SIM setting’s page will appear as shown below in Figure 4.2. Figure 4.2: PIN Security Enabled The PIN security feature is now enabled. The PIN STATUS shows that the PIN has been ACCEPTED. Now, when the modem is power cycled, the proper PIN will need to be entered in order for the modem to dial out.
Figure 4.3: SIM settings for PIN Required At this point the user has 3 attempts to enter the correct PIN. If the correct PIN is not entered after 3 attempts, an unlock code or PIN Unblocking Key (PUK) from the service provider will be required before the SIM card is usable again. Figure 4.4 shows the SIM settings after an incorrect PIN has been entered. Figure 4.
Figure 4.5 shows the SIM page requiring the unlock code to be entered. At this point the user has 10 attempts to enter the correct unlock code or the SIM card will be rendered unusable. Figure 4.5: PIN unlock code required PIN security options After PIN security has been enabled, the SIM page will display three options for changing the PIN functionality, Remember PIN, Disable PIN, or Change PIN. Only one of these options can be changed and saved at a time.
SECTION 5 – DIAL SETTINGS Selecting Cell Connection from the left menu bar, then the Dial Settings tab, brings up the dial settings page. This provides the interface to configure dialing properties for initiating a data call with the cellular provider. Refer to Figures 5.1 and 5.2 below. Figure 5.
Figure 5.2: Dial Settings Page 882-HSPA Dial Settings for HSPA Auto Connect: When set to Enable, will allow the modem to automatically dial the connection when the modem is powered and will also auto-reconnect if power is cycled. When set to Disable, the modem will not dial the connection to the cellular provider. For 882-GPRS and 882-EDGE units (Figure 5.
For the 882-HSPAunits (Figure 2.2): GSM Band selection is as follows: Band Selection: Configures the unit to operate on only the selected bands if available. We recommend leaving this on “ALL.” ALL – WCDMA 2100 EGSM ALL GSM ALL WCDMA - All available bands will be accessible, commonly called autoband (default) Uses the 2100MHz frequency band used by the UMTS/HSDPA networks Uses the 900/1800 MHz European GSM frequency band Can use any available GSM band.
SECTION 6 – MAC FILTERING Selecting LAN Settings from the left menu bar, then the MAC Filtering tab, brings up the MAC filtering configuration page. MAC filtering allows up to five unique device MAC addresses access to the network. Figure 5.1: MAC Filtering Page MAC Filtering Support MAC Filtering: Select Enable to allow MAC filtering. Up to five unique MAC addresses can be allowed to access the network. Selecting Disable will stop the MAC filtering functionality.
SECTION 7 – LAN CONFIGURATION Selecting LAN Settings from the left menu bar brings up the LAN settings configuration page. From this page the modem’s IP address, DNS settings, DHCP settings, and Remote Administration parameters are configured. Refer to Figure 7.1 below. Figure 7.
LAN Configuration Ethernet IP Address: This sets the IP address of this device and is the address used to access the configuration pages. If the IP address changes you will have to re-enter the new IP address in your browser to access the configuration pages. The default IP is 192.168.1.50 and should be changed for security purposes. Ethernet Subnet Mask: This sets the subnet mask for the LAN side of the modem to the device. The default subnet mask is set to 255.255.255.0.
Remote Administration Web Server Port: Enter the port number to be used by the LandCell local web server. This can be changed if there is a port conflict with an external device. As an example, when the remote Ethernet device is restricted to port 80 only, the local port can now be changed to another unreserved port. Remote Configure: Selecting Enable will allow remote access to the modem’s configuration screens through the cellular network connection.
SECTION 8 – DMZ / PORT FORWARDING SETTINGS Selecting Router from the left menu bar, then the Port Forwarding tab, brings up the port forwarding configuration page. Port Forwarding is a technique for transmitting and receiving network traffic through a router that involves re-writing the source and/or destination IP addresses and usually the TCP/UDP port numbers of IP packets as they pass through. The various routing configurations will be displayed in the IP mapping table at the bottom of the screen.
DMZ Support DMZ: When set to Enable, will allow the modem to use DMZ routes using the address set in the Destination IP Address. When set to Disable, will shut down the DMZ functionality. This can be used when one Ethernet device per modem is used. DMZ will forward all ports to the device except for the ports already specified, see below: Web server port, remote administration incoming port, SSH port, Telnet port, SNMP port and incoming serial PAD ports, and any ports listed in the IP mapping table.
Inbound Port: This sets the external port number for incoming requests. To avoid conflict, never reuse any of the same ports as described in the DMZ section above. Destination IP Address: The IP address of the tethered device for which the port specified in the inbound port field will be forwarded to. Destination Port: This sets the LAN port number used when forwarding to the destination IP address.
SECTION 9 – DYNAMIC DNS Selecting Router from the left menu bar, then the Dynamic DNS tab, brings up the dynamic DNS configuration page. Dynamic DNS is a system which allows the domain name data of a computer with a varying (dynamic) IP addresses held in a name server to be updated in real time in order to make it possible to establish connections to that machine without the need to track the actual IP address themselves at all times.
Port Number: The port number for the internet address given above. Default is 8245. User Account: The username used when setting up the account. Used to login to the Dynamic DNS service. User Password: The password associated with the username account. Hostname: The hostname identified to the Dynamic DNS service. For example http:/test.myserver.com. Put in the browser to connect to the unit remotely instead of the WAN IP address.
SECTION 10 – ROUTER SETTINGS Selecting Router from the left menu bar, then the Static Routes tab, brings up the routing configuration page. Static route tables are created from the Routing screen and appear at the bottom. Static Routing refers to a manual method used to set up routing between networks. Figure 10.1: Router Settings Page Static Routes Route Name: Sets the alphanumeric identifier of the static route in the Static Route Table.
Gateway IP Address: Selects ppp (this modem's wireless internet connection), pptp (VPN Client), or the local network IP address for the gateway to the destination address. As an example, data by default will go through ppp. But if pptp (VPN Client) is on, routing can go around the VPN by selecting ppp. Local IP Address: This is only used if local IP Addr was selected for gateway. Enter the address of the local gateway. Metric: Number ranging from 1 to 20.
SECTION 11 – SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP, FOR FUTURE RELEASE) Selecting Diagnostics from the left menu bar, then the SNMP tab, brings up the Simple Network Management Protocol configuration page. SNMP is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention. SNMP version v1 is supported. Figure 11.1: SNMP Settings page SNMP Configuration SNMP: Selecting Enable will allow the SNMP functionality.
SECTION 12 – POINT-TO-POINT TUNNELING PROTOCOL SETTINGS Selecting VPN from the left menu bar will display the Point-to-Point Tunneling Protocol (PPTP) configuration page. PPTP is a method to implement a virtual private network (VPN). Figure 12.
PPTP Client Configuration PPTP Client: Selecting Enable will allow the PPTP functionality. Selecting Disable will shut off PPTP functionality. Set Default Route to PPTP: Selecting Enable will route all IP traffic through the PPTP connection. Selecting Disable will not route IP traffic through the PPTP connection. PPTP Server: The IP address of the VPN server listening for inbound connections. Username: The username required by the VPN server.
SECTION 13 – EXTERNAL SERIAL PORT Selecting Serial from the left menu bar, then the External Serial tab, brings up the serial port and PAD settings page. The External Serial screen is used to configure the RS-232 Serial Port parameters and Packet Assembler and Dis-assembler (PAD) functionality. This acts as a serial to IP (and IP to serial) converter without the need to purchase a separate serial to IP converter. Refer to Figure 13.1 below. Figure 13.
External Serial Port Configuration Baud Rate: Sets the baud rate of the serial port. Settings may range from 300 to 115,200 bits per second. The default baud rate is 115,200 bps. Inter Character Timeout: Sets the interval between packets being sent, no matter the size, from 1 to 65,535 ms. DTR: Defines the Data Terminal Ready behavior. AT&D0: Ignore DTR.
DSR: Sets the Data Set Ready to Always On, On When Available, On When Connected or Always Off. The DSR parameter determines how the modem controls the state of the Data Set Ready circuit. Always On: DSR is always on. On When Available: DSR is on when the RF signal present and phone registered on network. On When Connected: DSR is on when connected to CDMA. Always Off: DSR is always off. The default value is Always Off.
PAD Settings Incoming Friendly IP Address: This specifies a remote IP address that is allowed to access the modem. A wildcard IP address of 0.0.0.0 allows all remote IP address to access the modem. Incoming Port: Sets the port number used to forward incoming traffic to the serial port. Inbound traffic with this port will be forwarded to the serial port in client mode. Outgoing Port: Sets the port number used to send outbound traffic from the serial port.
New Client: If a different client attempts to connect, it will be successful and the current client will be forcibly disconnected, without any warning. Timeout: A new client will be accepted only after a specified timeout. The duration of the timeout is specified by the Inactivity timeout, or the Hard timeout, or a combination of both. The default value is New Client. Server Inactivity Timeout: Time after which the current connection with Client will be terminated without warning.
SECTION 14 – INTERNAL SERIAL PORT Selecting Serial from the left menu bar, then the Internal Serial tab, brings up the serial port and PAD settings page. The Internal Serial screen is used to configure the internal RS232 Serial Port parameters and Packet Assembler and Dis-assembler (PAD) functionality. The PAD feature forwards requests that come in on a specific port to the internal serial port. Refer to Figure 14.1 below. Figure 14.
PAD Settings Remote IP Address: Sets the IP address of the device using the PAD functionality. Remote Port: Sets the port number used by the remote device to accept requests from the LandCell. Local Port: Sets the port number used by the LandCell to accept requests from the remote device. PAD Mode: Select buttons to set the PAD mode of the LandCell as a Server or Client. Pad Protocol: Sets the data protocol of the PAD to tcp or udp data.
SECTION 15 – SYSTEM MONITOR Selecting Cell Connection from the left menu bar, then the System Monitor tab, brings up the system monitor page. The System Monitor page allows the user to set up additional self-monitoring for the modem to determine when service provider connections may have been terminated. Refer to Figure 15.1 below. Figure 15.
Periodic Reset Timer Periodic Reset Timeout: Sets the Periodic Modem Reset timer to an Interval time, a Scheduled day, or disables it. Interval Length: Sets the Periodic Modem Reset time from 15 to 65,535 minutes. The Periodic Reset is disabled when set to 0. Default is set to 4320 min. (approximately 3 days) Scheduled Time: Sets the Periodic Modem Reset to occur at the specified time. Select the days of week desired or 'All' for everyday.
Tx Bytes: The total number of bytes transmitted by the modem to the cell network. All statistics will be cleared automatically if this count exceeds 1 billion (1,000,000,000). Tx Packets: The total number of TCP and UDP packets transmitted by the modem to the cell network. Tx Errors: The number of corrupted TCP and UDP packets received by the modem that were meant to be transmitted on the cell network.
SECTION 16 – FIRMWARE UPDATE Selecting Firmware Update from the left menu bar brings up the firmware update page. When newer versions of the modem firmware become available, the user can download the proper file from the CalAmp web site and manually update the unit by uploading the new firmware. Refer to 16.1 below. The update file names are: upgradegprs.tar.gz for the 822-GPRS modem. upgradeedge.tar.gz for the 822-EDGE modem. upgradehspa.tar.gz for the 882-HSPA modem. Figure 16.
Upload New Firmware File: Field to input the downloaded update file to the modem. The Browse button can be used to locate the file in a specific folder. The update can be done remotely if Remote Administration is enabled. Progress: Displays the update progress after the Save button has been pressed. Configuration File File: Field to input the uploaded configuration file to the modem. The Browse button can be used to locate the file in a specific folder. The file to be uploaded must be named config.xml.
SECTION 17 – LOGGING Selecting Diagnostics from the left menu bar, then the Logging tab, brings up the logging page. The Logging page provides a way to capture the current status log of the modem. Such a log may be useful to CalAmp Technical Services personnel to help resolve operational problems. Refer to Figure 17.1 below. Figure 17.1: Logging page Current Firmware Information Version: Displays the modem firmware version loaded in the unit.
Log File Actions Store in Modem: Selecting Store in Modem and pressing Go creates a current status log. Completing a Store in Modem will overwrite existing status logs. Display: Selecting Display and pressing Go will display a previously stored log directly to the web browser. You can use your mouse to select the text, copy it, and paste it into a text editor to save the log on your computer.
SECTION 18 – SPECIFICATIONS Product specifications are subject to change without notice. General Specifications Interface Connectors: RS-232 DE-9S Connector (DCE) 10/100 Base-T Full Duplex USB Host Controller Power Connector I/O Power Connector: Molex Micro-Fit, 4 pin, PN:43045-0400 LED Indicators: SVC-TYPE, TX/RX, DCD, RSSI Antenna Interface: SMA female Size: 5.60 x 3.11 x 1.71 in. Weight: 9.0 oz. Power Input: 9.0 9.0 9.0 9.
DECLARATION OF CONFORMITY FOR CE MARKING Company contact details Calamp Wireless Datacom, 299 Johnson Avenue, Suite 110, Waseca, MN 56093-0833, USA Phone: (507) 833-8819 Fax: (507) 833-6748 Calamp Wireless Datacom declares that their: Cellular Data Modems Model numbers: 819-GPRS-GEN, 822-GPRS-GEN, 822-EDGE-GEN, 882-HSDP-GEN.
Mechanical Specifications The following section describes in detail the exterior dimensions of the 882 GSM Series modems and how to utilize the mounting flanges to secure the modem to any surface, which can be drilled for such a purpose. The drawings may be used as layout reference, but it is advised that a physical comparison be made to the modem before proceeding with the mounting process. All dimensions in inches.
SECTION 19 – ABBREVIATIONS Abbreviation Description APN Access Point Name CSD Circuit Switched Data CTS Clear to Send DCD Data Carrier Detect DCE Data Communication Equipment DTE Data Terminal Equipment IMEI International Mobile Equipment Identity EDGE Enhanced Data rates for Global Evolution GPRS General Packet Radio Service GPS Global Positioning System GSM Global System for Mobile communication HSDPA High-Speed Downlink Packet Access LED Light Emitting Diode ME Mobile Equipm
SECTION 20 – SERVICE AND SUPPORT Product Warranty, RMA and Contact Information CalAmp guarantees that every 882 GSM Series Cellular Modem will be free from physical defects in material and workmanship for one (1) year from the date of purchase when used within the limits set forth in the Specifications section of this manual. The manufacturer's warranty statement is available in Appendix 1.
APPENDIX 1 – WARRANTY STATEMENT CalAmp warrants to the original purchaser for use ("Buyer") that data telemetry products manufactured by DRL ("Products") are free from defects in material and workmanship and will conform to DRL’s published technical specifications for a period of, except as noted below, one (1) year from the date of shipment to Buyer.
