User's Manual

001-2019-500 Rev 0 Paragon4 – UHF, 700 & 800MHz User Manual
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3.3 Service and Support
3.3.1 Product, Warranty, RMA and Contact Information
CalAmp Corp guarantees that every DataradioParagon4 base station will be free from physical defects in
material and workmanship for one (1) year from the date of purchase when used within the limits set forth
in the Specifications section of this manual. Extended warranty plans are available.
If the product proves defective during the warranty period, contact CalAmp Customer Service to obtain a
Return Material Authorization (RMA).
3.3.1.1 RMA Request
Contact Customer Service:
CalAmp – Dataradio
299 Johnson Avenue, Suite 110
Waseca, MN 59093-USA
phone: [phone]
fax: [phone]
BE SURE TO HAVE THE EQUIPMENT MODEL AND SERIAL NUMBER, AND BILLING AND
SHIPPING ADDRESSES ON HAND WHEN CALLING.
When returning a product, mark the RMA clearly on the outside of the package. Include a complete de-
scription of the problem and the name and telephone number of a contact person. RETURN REQUESTS
WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
For units in warranty, customers are responsible for shipping charges to CalAmp Corp. For units returned
out of warranty, customers are responsible for all shipping charges. Return shipping instructions are the
responsibility of the customer.
3.3.2 Product Documentation
CalAmp Corp reserves the right to update its products, software, or documentation without obligation to
notify any individual or entity. Product updates may result in differences between the information pro-
vided in this manual and the product shipped. For the most current product documentation, visit
www.calamp.com
for spec sheets.
3.3.3 Technical Support
Technical support hours: Monday to Friday 9:00 AM to 5:00 PM, Eastern Time
CalAmp – Dataradio Corp
6160 Peachtree Dunwoody RD., suite C-200
Atlanta, Georgia 3032
phone: [phone]
fax: [phone]
Email address: [e-mail]
Preliminary