User's Manual

#9 ViPR User Manual_Rev2.doc Page 15
RMA REQUEST
When returning a product, mark the RMA clearly on the outside of the package. Include a
complete description of the problem and the name and telephone number of a contact
person. RETURN REQUESTS WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
Contact Customer Service:
299 Johnson Ave., Ste 110, Waseca, MN 56093
Tel [phone]
BE SURE TO HAVE THE EQUIPMENT MODEL AND SERIAL NUMBER, AND BILLING AND
SHIPPING ADDRESSES ON HAND WHEN CALLING.
For units in warranty, customers are responsible for shipping charges to CalAmp Wireless
DataCom. For units returned out of warranty, customers are responsible for all shipping
charges. Return shipping instructions are the responsibility of the customer.
DOCUMENTATION AND DOWNLOADS
CalAmp reserves the right to update its products, software, or documentation without
obligation to notify any individual or entity. Product updates may result in differences
between the information provided in this manual and the product shipped. For access to
the most current product documentation and application notes, visit
www.calamp.com/home/download_library.html
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This section briefly discusses network architecture (including basic network types),
interfacing modems and DTE, data protocols for efficient channel operation, addressing, and
repeaters.
ViPR is designed to replace wire lines in SCADA, telemetry and control applications. The
Ethernet and RS-232 serial port allows direct connection to Programmable Logic Controllers
(PLCs) or Remote Terminal Units (RTUs). A SCADA system is defined as one or more
centralized control sites used to monitor and control remote field devices over wide areas.
For example, a regional utility may monitor and control networks over an entire
metropolitan area. Industry sectors with SCADA systems include energy utilities, water and
wastewater utilities, and environmental groups.
The ViPR is intended for use in the Industrial Monitoring and SCADA market. The range of
the ViPR is dependent on terrain, RF (radio frequency) path obstacles, and antenna system
design. This section provides tips for selecting an appropriate site, choosing an antenna
system, and reducing the chance of harmful interference.
SINGLE COVERAGE AREA
In a network topology with only a single coverage area (all units can talk to one another
directly), there are several common system configurations.
The most common is for one unit to be designated as a master and the rest designated as
remotes. Another system configuration is Report-by-Exception.
MASTER/REMOTE
In a ViPR network, ViPRs are not programmed to be masters or remotes. All ViPRs in a
network can be configured the same. However, a unit can be configured as an Access Point.