User Manual

Table Of Contents
120 40520-100a ViPR User Manual
13
1.2.3 Accessories and Options
Table 2 lists various accessory items available for the ViPR Wireless Modem.
Table 2 - Accessories
Accessory Dataradio Part Number
ViPR DIN-rail Mounting Kit
250-5099-005
(150-5099-005)
Antenna kits
7 dB 450-470 MHz Yagi Antenna Kit 250-0241-507
10 dB 450-470 MHz Yagi Antenna Kit 250-0241-510
For information on accessories and options, contact your sales representative. In the United States, call 1-800-992-7774 or 1-507-
833-8819. For International inquiries, call 507-833-8819.
1.3 Factory Technical Support
M-F 8:00 AM to 5:00 PM
Dataradio COR Ltd.
299 Johnson Ave.
Ste 110, Waseca, MN 56093
Tel 507.833.8819 Fax 507.833.6758 Email
support@dataradio.com
For application assistance, consult the Technical Support Application Notes (TSAN) at:
Dataradio.com/support.shtml
1.4 Product Warranty, RMA and Contact Information
Dataradio guarantees that every ViPR Radiomodem will be free from physical defects in material and
workmanship for two (2) years from the date of purchase when used within the limits set forth in the
Specifications section of this manual.
The manufacturer's warranty statement is available in Appendix 1. If the product proves defective during
the warranty period, contact Dataradio COR Ltd. Customer Service to obtain a Return Material Authori-
zation (RMA).
1.4.1 RMA REQUEST
Contact Customer Service:
299 Johnson Ave., Ste 110, Waseca, MN 56093
Tel 1.507.833.8819 Email
rma@dataradio.com