User Manual

120 10503-201 PRELIMINARY T-96S Technical Manual2
1.6 Catalog Numbers
A T-96H may be identified from its catalog
number.
CATALOG NUMBERS
Format is TH[radio][band][channel spacing]0
radio
22 VHF
12 UHF
92 900
band (frequencies in MHz)
1 380 - 403
2 403 - 419
3 419 - 435
4 132 – 150 435 - 451
5 150 – 174 450 - 470 928 - 960
6 464 - 480
7 480 - 496
8 496 - 512
channel spacing (frequencies in MHz)
1 15.0 12.5 12.5
3 30.0 25.0 25.0
For example, a TH12530 is a UHF, 450-470 MHz unit with
25 kHz channel spacing.
1.7 Factory Technical
Support
The Technical Support departments of
DATARADIO and Johnson Data Telemetry
(JDT) provide customer assistance on techni-
cal problems and serve as an interface with
factory repair facilities. They can be
reached in the following ways:
DATARADIO Inc.
5500 Royalmount Ave, suite 200
Town of Mount Royal
Quebec, Canada H4P 1H7
Technical support hours: Monday to Friday
9:00 AM to 5:00 PM, Eastern Time,.
phone: [phone]
fax: [phone]
Email address: [e-mail]
Johnson Data Telemetry Corp.
Customer Service Department
299 Johnson Avenue, P.O. Box 1733
Waseca, MN 56093-0833
Technical support hours: Monday to Friday
9:00 AM to 5:00 PM, Central Time,.
phone: [phone] and
[phone]
fax: [phone]
Email address: [e-mail]
1.8 Product Warranty
Warranty information may be obtained by
contacting your sales representative.
1.9 Replacement Parts
This product is normally not field service-
able, except by the replacement of complete
units. Specialized equipment and training is
required to repair logic boards and radio
modules.
Contact Technical Support for service infor-
mation before returning equipment. A Tech-
nical Support representative may suggest a
solution eliminating the need to return
equipment.
1.9.1 Factory Repair
When returning equipment for repair, you
must request an RMA (Returned Material
Authorization) number. The Tech Support
representative will ask you several questions
to clearly identify the problem. Please give
the representative the name of a contact per-
son who is familiar with the problem, should
questions arise during servicing of the unit.
Customers are responsible for shipping
charges for returned units. Units in warranty
will be repaired free of charge unless there is
evidence of abuse or damage beyond the
terms of the warranty. Units out of warranty
will be subject to service charges. Informa-
tion about these charges is available from
Technical Support.