Warranty
24
Appendix
Fire Pit Owner’s Manual
LTR50001010, Rev. C
Warranty Performance
In the event of a malfunction or defect covered under the terms of this 
warranty, contact either the selling dealer or a local contractor or service 
technician. Depending on your needs, this may be a contractor qualied to 
repair stone and tile or a service agent licensed to repair gas or electrical 
appliances.
In the event the consumer is unable to obtain satisfactory customer ser-
vice from the selling dealer or service agent, written notication must be 
given  to  the  LMS  Customer  Service  Department  within  30  days  of  the 
reported failure. 
There will be no charge for parts on a covered item. Cost of labor is the 
responsibility of the owner. Shipping and handling charges will apply to all 
warranted replacement parts. The service agent may assess a reasonable 
travel or mileage charge per service call. If LMS determines that repair of 
a covered item is not feasible, LMS reserves the right to replace the defec-
tive merchandise with merchandise equal in value to the original purchase 
price. Warranty repair and / or replacement are the sole discretion of LMS 
and this warranty does not cover costs therein, including but not limited to: 
freight, removal, re-installation, etc.
This warranty is  non-transferable and  may not be  extended  beyond the 
above mentioned time frames under any circumstances, by any of LMS’s 
representatives.
Warranty Limitations and Exclusions
Grate and log set are not covered by this warranty.
This warranty is void if the replace or re pit has been subject to neg-
ligence,  alteration,  misuse,  repairs,  dings,  dents,  scratches,  or  incorrect 
and / or prohibited applications, as specied in the owner’s manual. Gas 
lines must be installed by a licensed plumber only or local gas company 
agent. Incorrect electrical installation by unlicensed electricians, service by 
non-LMS authorized representatives, acts of God and other cases beyond 
the control of LMS are not covered by this warranty. Please refer to the 
owner’s manual for examples of exclusions and common acts invalidating 
this warranty.
This limited  warranty  applies  only  to  replaces  and  re  pits  and  associ-
ated hardware used for personal, family, and outdoor household purposes. 
This warranty does not apply to labor charges on replaces and re pits, 
replacement parts and hardware. This limitation is retroactive and applies 
Limited Warranty










