User's Manual

the Product for repair, determined
by the price paid by the Consumer
for the Product less a reasonable
amount for usage. Cricket shall not
be liable for any other losses or
damages. These remedies are the
Consumer’s exclusive remedies for
breach of the Limited Warranty.
5. Upon request from Cricket, the
Consumer must prove the date of
the original purchase of the Product
by a dated bill of sale or dated
itemized receipt.
6. The Consumer shall bear the cost
of shipping the Product to Cricket.
Cricket shall bear the cost of shipping
the Product back to the Consumer
after the completion of service
under this Limited Warranty.
7. The Consumer shall have no
coverage or benefits under this
Limited Warranty if any of the
following conditions are applicable:
a. The Product has been subjected
to abnormal use, abnormal
conditions, improper storage,
exposure to moisture or
dampness, unauthorized
modifications, unauthorized
connections, unauthorized repair,
misuse, neglect, abuse, accident,
alteration, improper installation,
or other acts which are not the
fault of Cricket, including damage
caused by shipping.
b. The Product has been damaged
from external causes such as
collision with an object, or
from fire, flooding, sand, dirt,
windstorm, lightning, earthquake
or damage from exposure to
weather conditions, an act of
God, or battery leakage, theft,
blown fuse, or improper use of
any electrical source, damage
caused by computer or internet
viruses, bugs, worms, trojan
Horses, cancelbots or damage
caused by the connection to
other products (including but
not limited to hardware and
software) not recommended for
interconnection by Cricket.
c. The Product serial number plate
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Warranty
or the enhancement data code
has been removed, defaced or
altered.
d. The defect or damage was caused
by the defective function of the
cellular system or by inadequate
signal reception by the external
antenna, or viruses or other
software problems introduced
into the Product.
8. Cricket does not warrant
uninterrupted or error-free
operation of the Product. If a
problem develops during the
Limited Warranty period, the
Consumer shall take the following
step-by-step procedure:
a. The Consumer shall return the
Product to the place of purchase
for repair or replacement
processing.
b. The Consumer shall include a
return address, daytime phone
number and or fax number,
complete description of the
problem, proof of purchase and
service agreement (if applicable).
Expenses related to removing the
Product from an installation are
not covered under this Limited
Warranty.
c. The Consumer will be billed for
any parts or labor charges not
covered by this Limited Warranty.
The Consumer will be responsible
for any expenses related to
reinstallation of the Product.
d. Cricket will repair the Product
under the Limited Warranty within
30 days after receipt of the
Product. If Cricket cannot perform
repairs covered under this
Limited Warranty within 30 days,
or after a reasonable number
of attempts to repair the same
defect, Cricket at its option, will
provide a replacement Product
or refund the purchase price of
the Product less a reasonable
amount for usage.
e. If the Product is returned during
the Limited Warranty period, but
the problem with the Product
is not covered under the terms
Warranty
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