GE Appliances Home Delivery Guidelines

GENERAL GE APPLIANCES
HOME DELIVERY GUIDELINES
APPLIANCE DELIVERY CHECKLIST
Review and confirm the following information:
•Thecorrectappliancehasbeenordered,includingmodel,
size, color and electric/gas fuel type.
•Haulawayoptionhasbeenselected(ifdesired).
•Alloldappliancesmustbeemptypriortoremovaland/or
haul away.
•Thecorrectdeliveryaddress,validemailaddressandone
contact phone number are on the order.
•Makenoteofyourchosendeliverydate.
Basic delivery includes:
•Allfreestandingelectricapplianceswillbeuncrated,setin
place, leveled and connected to an existing proper power
source. If proper electrical outlets, gas shut-o valves, water
supply and shut-o valves, or venting sources are not
available at the time of delivery, a complete installation
will not be possible.
•Deliveryagentsarenotlicensedcarpenters,plumbersor
electricians.
•Commercialorbuilt-inappliancescannotbeinstalled,
removed or hauled away.
Select a date with maximum flexibility:
•Youwillbecontactedviaanautomatedvoice-activated
system between the afternoon and evening the day prior to
your requested date to inform you of your projected 4-hour
delivery window. If you are unavailable during the 4-hour
window, please call 1-855-4COSTGE (1-855-426-7843) to
reschedule your delivery.
•Anadultatleast18yearsold,authorizedtomakedecisions,
must be present for delivery.
Prepare your home:
•Verifytherearenomorethanthree(3)ightsofstairsto
get to the install location. (Not applicable if an elevator is
available.)
•Theunloadingzonemustbewithin30feetofthehomefor
delivery vehicle parking and access.
•Beforedelivery,clearallobstructionsbetweentheentryand
the location where the appliance is to be installed.
•Allelectricaloutlets,waterandgasshut-ovalves,and
cabinetry must be available and compliant at the time of
delivery to complete any selected installation options.
AFTER DELIVERY
Please inspect your appliance carefully before accepting and
signing for your delivery. Notify the delivery agent if there is
damage or call 1-855-4COSTGE (1-855-426-7843) within
48 hours.
PLEASE NOTE
•Deliveryagentswillprovidecrateddeliveryinthekitchenof
built-in products, but will not install them, including built-in
refrigerators, wall ovens, cooktops, hoods and drop-in
ranges. They will install slide-in ranges and unitized laundry.
Local code restrictions may prohibit the install of hardwired
and gas appliances.
•Deliveryagentswillnotdisconnectandremove(“uninstall”)
built-in products: wall ovens, cooktops, hoods and drop-
ins. Local code restrictions may require that customer
hire a licensed contractor to disconnect hardwired or gas
appliances, and the customer should plan ahead for this.
Ifa“haulaway”servicewasselected,deliveryagentswill
haul away old built-in products, but only if the products
are uninstalled prior to the delivery agents’ arrival. Under
no circumstances will delivery agents haul away built-in
refrigerators (i.e., refrigerators with compressor on top).
•Installationofappliancesinthegaragecanonlybe
completed if all national, state and local codes are met.
•Homeowner(s)toempty/cleanoutoldappliancespriorto
delivery.
•Deliveryagentsarenotplumbers/electricians/carpenters.
They CANNOT cut supply pipe, install/change water valves,
run wiring, add outlets or trim cabinetry to complete an
install. They are not permitted to bring a home/site up to
building code. If a home/site is not up to building code,
installation will not be completed.
•Deliveryagentsdisconnectandremoveexisting
freestanding product (gas, over-the-range microwave and
dishwasher disconnected only if installation is selected) as
allowed by local code.