Use and Care Manual
20 49-2000061  Rev. 2
Troubleshooting tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Fan does not operate when 
the switch is on
A fuse may be blown or a circuit 
breaker tripped.
Replace fuse or reset circuit breaker.
The blower connector is loose 
or not plugged into its mating 
connector.
Disconnect power to the unit. Remove the filters and look 
up at the blower. If the blower connector plug is loose or 
you see the connector dangling, the installer failed to plug 
it in securely. Although it is a blind connection, it is easy 
to plug in. See the Installation Instructions in this manual 
for the plug location and how to plug the connector in.
Fan fails to circulate air 
or moves air slower than 
normal
Excessively soiled filters. Remove the filters, clean if necessary and replace them. 
If cleaning and replacing the filters does not correct the 
problem, schedule service.
Sufficient makeup (replacement) air is required for 
exhausting appliances to operate to rating. Check with 
local building codes, which may require or strongly advise 
the use of makeup air. Visit cafeappliances.com for 
available makeup air solutions.










